New Student Summer 2016 Information Series: Message One
Technology plays an important role in supporting your academic success at American University (AU). You will use technology throughout your day to perform a variety of tasks, including: communicating with your family and friends via instant messaging or e-mail, using the Internet over our wired and wireless networks all over campus, managing your administrative information via the myAU.american.edu portal, accessing online course information, and engaging in online discussions to supplement your in-class learning experiences.
To help you become acquainted with AU-specific technologies, the Office of Information Technology has posted the following information online. This information will tell you how to:
Access your personalized AU e-mail address or forward it to your preferred e-mail address.
Get recommendations on purchasing computers, cell phones, software, and other equipment at an academic discount; as well as a list of what features you will need to take full advantage of the technology services at AU.
Allow others, such as a parent or guardian, to enjoy customized access to your academic and financial information through the portal.
Prepare your computer to get connected to the Internet quickly and easily, whether you use the wired or wireless connection; and learn how to protect your computer from viruses and other threats.
Get answers to your technology questions and help connecting to AU's wired and wireless networks.