Welcome to the website for the Blackboard Support Group! On this website, you will find information about training workshops for faculty, online documentation for faculty and students, and links to videos and podcasts for faculty and students.

TRAINING WORKSHOPS FOR FACULTY

All workshops will be held in Library 306 unless otherwise noted. Laptops are available, but the workshop will probably be more useful for you if you bring your own. 

Getting Started with Blackboard

Learn how to upload a syllabus, post an announcement, request e-reserves, send out a group email, create links to articles and images through LinkMaker and use other basic features of Blackboard. To register, click here.

Advanced Blackboard

In this workshop, participants will create assignments using the Assignment feature, and practice weighting these assignments in the Grade Center. We will also discuss best practices in teaching with blogs and discussion boards. Finally, we will create durable links to any of thousands of journal articles and images through LinkMaker. To register, click here.

Introduction to Collaborate

Using Collaborate, the newest web-conferencing product on the market, professors can talk with students, share applications, files and images and record these sessions for future use. Please join us to learn how Collaborate can help you offer a remote review session or office hour, face a weather emergency, or teach a hybrid class. And with Collaborate, you can also set up groups so that your students can use all the features of Collaborate for their group projects without you in attendance. To register, click here.

ONLINE HELP FOR FACULTY

Looking for help with Blackboard? Our Online Documentation, Videos, and Podcasts below provide basic help and detailed answers for the most common questions and problems.

Online Documentation

The Basics:

• How do I login to Blackboard?
• How do I send E-mail through Blackboard?
• How do I get rid of old classes?
• How do I upload a document?
• How do I add/remove a student or Teaching Assistant?
• How do I copy my content from an old course to a new one?
• How do I combine multiple sections of the same class into one course?

• *NEW!* Tips for successful online tests
• How do I batch upload documents into Blackboard files?
• How do I create groups?
• How do I create an assignment for my students?
• How do I add a YouTube video or other multimedia?
• How do I add an RSS Feed to my course?

Blackboard Collaborate

• Directions for Instructors
• Directions for Students
  

Step-by-Step Guides:

• Blackboard training videos and documentation
  

• Advanced Blackboard 9 Documentation

• Blackboard Collaborate (Instructors)
• Blackboard Collaborate (Students)
  

• When Students Don't Do the Reading
• Does Your Syllabus Support Your Writing Assignments?
  

Videos and Podcasts

These videos provide solutions for our most Frequently Asked Questions:

ONLINE HELP FOR STUDENTS

If you are a student and having issues with Blackboard, please use the links below to find solutions to the most common Blackboard problems. If you are using Blackboard 9 for the first time, try checking out our Blackboard 9 for Students podcast for a few quick tips you might find useful. Finally, remember that not all professors use Blackboard. Please check with your professor before inquiring about the status of a class.

ONLINE DOCUMENTATION

The Basics:

• How do I login to Blackboard?
• How do I send E-mail through Blackboard?
• How do I get rid of old classes?

• How do I use Discussion Board?
• How do I submit an Assignment?

VIDEOS AND PODCASTS