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Technology Services

SOC Media Production Center Control Board

Advanced HD Facilities

SOC lets students work with cutting edge technology. The Media Production Center provides students and faculty with state-of-the-art video and audio production facilities, tools, and support.

A B O U T U S

SOC’s Technology Services Unit provides direct, technical support to SOC faculty, staff, and students. Staffed by nine full-time managers and IT specialists, along with several specialized tech support teams (comprised of over 60 part-time lab assistants) SOC's Technology Services Unit is the largest academic technology support team on campus. We deploy our technology support staff throughout the school's facilities that can be found in the following locations:

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  • The Hub (MGC 330N)
  • SubHub (MGC 325)
  • Photo Office (MGC 307)
  • Equipment Room (MPC 11)
  • Media Production Center (MPC Lobby)
  • TV Studio (MPC 10)

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F A C I L I T I E S

tech services

Our state-of-art technical facilities, dedicated exclusively for SOC student use, are divided between two buildings on AU’s main campus, the Mary Graydon Center and the Media Production Center. SOC's students have access to many of AU's tech facilities as well as the following in MGC and MPC:

MARY GRAYDON CENTER

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  • Six Mac-based computer labs
  •  Two 30-seat, audio-visual enabled classrooms
  •  Two traditional photography darkrooms and a print finishing room
  •  An intimate 107 seat, multi-format exhibition theater


MEDIA PRODUCTION CENTER

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  • Thirteen private digital video editing suites
  • Four digital radio production suites
  • A multi-format, audio-visual enabled classroom
  • A computer-based digital newsroom
  • A large, three camera television studio and control room
  • A fully-provisioned media production equipment room


H A R D W A R E

From Aaton Super 16mm film cameras and medium format Hasselblads to Panasonic 24P DV camcorders and Nikon D80 digital SLRs, SOC maintains a wide range of production hardware to help serve our students’ varied media production needs. Home to much of SOC’s media production hardware, the Equipment Room (ER) features the following:

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  • Aaton, Arri, and Bolex 16mm film cameras
  • JVC, Sony, and Panasonic DV25 camcorders
  • Sennheiser, Electrovoice, and Neumann microphones
  • Arri and Lowel lighting instruments
  • Fostex and Marantz digital audio recorders
  • Manfrotto and Miller tripods


In addition to the Equipment Room, our students have access to a great variety of production equipment in our computing labs, media editing suites, and photo office, including the following:

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  • HDV and DV25 VTRs
  • DVD players and recorders
  • 35mm film and graphic arts scanners
  • Large and medium format film cameras
  • Nikon digital SLRs
  • Panasonic and Canon digital cameras
  • Apple and Dell workstations
  • Epson inkjet color printers


S O F T W A R E

Beside the standard Microsoft Office applications, SOC’s computing labs and editing suites feature a variety of more specialized software applications. For web authoring, graphic design, and digital imaging, we maintain the latest versions of Adobe’s Creative Suite.


For our Film and Media Arts students using our Mac computers, we feature Apple’s Final Cut Pro Studio (FCP) for their audio, video, and motion graphics production needs. FCP Studio includes the following applications:

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  • Final Cut Pro
  • Soundtrack Pro
  • DVD Studio Pro
  • Cinema Tools


SOC’s Journalism and Public Communication students using our Windows facilities can also use the following software applications:

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  • Avid Newscutter XP
  • Adobe's Audacity
  • Associated Press’s ENPS
  • SPSS

User Manuals - Final Cut Pro 7 | DVD Studio Pro 4 | Compressor 3 | Motion 4

 


S E R V I C E S

The SOC Technology Services Unit provides the following services to the school:

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  • Faculty/staff computing and printing support
  • SOC computer lab scheduling and maintenance
  • Classroom audio-visual support
  • Technical training and support
  • Web development and production
  • Web hosting and networked file storage
  • Graphic design and photography
  • Tape and DVD duplication
  • Equipment maintenance and distribution

If we can't fix your problem or provide the services you need, we'll do our best to make sure we refer you to the folks who can.

P O L I C I E S

tech services

Generally speaking, the SOC Technology Unit’s operating policies are geared toward meeting or exceeding one overarching goal: Providing superb technology to as many users (students, faculty, staff) as possible. We are constantly evaluating and re-evaluating our specific operating policies, practices, and procedures to ensure we can meet or exceed that objective on a regular basis.

The following are examples of policies and procedures we have in place:

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  • Food or drink is not allowed in SOC technology facilities
  • SOC facilities are reserved specifically for SOC students
  • Repair of SOC equipment is performed only by qualified staff
  • Scheduling computer use in SOC labs and editing suites is recommended
  • Technology support requests should be submitted to the SOC Techline

To learn more about our policies in specific technical facilities (like our Equipment Room, Wechsler Theater, or Computer Labs), please visit those facilities’ Web pages.

H E L P

The SOC Techline, SOC's technology helpdesk operation, is located in The Hub in MGC 330N. It is open Mon.- Fri. 9-5. For help, please call x3570, e-mail us at soctechline AT american DOT edu, or just stop by the Hub. Walk-ins are always welcome.

The staff at the Sub-Hub are also available for assistance. It is open Monday -Thursday: 8 AM to 11 PM, Friday: 9 AM to 5 PM, and Saturday: 10 AM to 5 PM.