FAQ - Spring 2022

General Questions


Student Experience


Campus Facilities, Operations, and Service

Financial Aid

Health & Safety

General Questions

What are tuition levels for spring 2022?

To continue supporting our students and families, for the first time in AU history, there will be no increase in tuition and housing rates. Tuition and housing costs will return to the original levels set in the FY 2021 budget, which can be found on page 17 of the budget report. Full-time undergraduate tuition will be $50,542, and graduation tuition will be $1,812 per credit hour.

Why is the 10 percent discount no longer being offered?

The 10 percent AU Community of Care tuition discount provided financial assistance as students and families addressed the economic impact of COVID-19. As we begin to transition to the post-COVID world, tuition levels will return to the levels originally set for fall 2020. We are pleased to avoid any tuition increase this year, which supports our students and families.

Will fees be charged or waived?

Fees are no longer being waived for spring 2022.

What will meal plan costs be for spring 2022?

Meal plan costs for academic year 2021-2022 increased by 3.5 percent, with the exception of EagleBucks only plans, which remained the same price.

Will there be any events allowed on campus in spring 2022?

While classes and operations are conducted remotely during January 2022, campus events will be virtual, and no guests or visitors will be allowed on campus. As we assess the pandemic conditions during January, additional event guidance will be provided for the remainder of the spring semester

How does the ongoing COVID-19 response affect international students?

Please visit our International Student & Scholar Services (ISSS) FAQ page for international student FAQs including important guidance on vaccinations, travel and visa services. Please contact ISSS at isss@american.edu for more information.

What is the status of spring 2022 commencement?

Please visit the commencement website for updates.

How will COVID-19 affect implementation, organization, and the filing of Title IX complaints?

COVID-19 has not and will not affect the Title IX complaint process. For more details, please visit the Equity and Title IX Office website.


What course modalities are available during the spring (e.g. live/synchronous, asynchronous, etc.)? What classes will have an in-person component?

The intended modality for each spring 2022 course is noted on the schedule of classes. However, please note that these modalities may shift due to classroom space and/or required faculty accommodations. As noted in the December 29, 2021 community message, classes will be conducted online from January 10 – January 30 due to the ongoing spread of the omicron variant. We are exploring possible arrangements for a small number of science labs and arts courses that have unique in-person requirements. OIT’s Student Technology Task Force can assist students who may not have a personal computer, internet access, or other technology resources that are impacting their academic experience, particularly for online classes. Please contact techtaskforce@american.edu to request support.

What is the university doing to provide technological support for students?

The Student Technology Task Force, led by the Office of Information Technology (OIT), has been established to field students’ urgent and exceptional technology issues that exist with virtual. The goal of the task force is to provide accommodating resources and services to our students to support continuity of the academic experience. OIT will partner with respective departments across the university on support requests, as necessary.

Though the task force anticipates a majority of students’ overall needs are addressed by general university support of virtual learning, unique and creative solutions may be required. These adaptive, non-traditional services and support methods are being offered:

  • Internet Access (stipend) – Where the student has a moderate or high financial need, the task force will facilitate a stipend to be used for internet services.
  • Software licensing – The task force will work to identify and advise on the availability and use of multi-device licensing that may have otherwise gone unused.
  • Loan computer equipment – Where the student has a moderate or high financial need, OIT will provision, package, and send computers/laptops to individuals who need to be loaned a personal computer replacement.
  • Advising on multimedia equipment – The task force will evaluate academic needs and the efficacy of non-IT equipment like cameras, tripods, and other audio-visual equipment.

Please email techtaskforce@american.edu for assistance.

What should I do to securely use Zoom?

As people use the Zoom platform to host virtual meetings and classes, the Office of Information Technology has prepared guidance with tips and best practices to conduct and participate in Zoom meetings safely. Please review the KnowledgeBase article How do I secure my Zoom online meeting? to help secure your Zoom experience.

Is temporary leave available to students for the spring semester?

Yes. Undergraduate regulations for General Temporary Leave may be found in the Undergraduate Academic Rules and Regulations and regulations for graduate students on a four-term calendar may be found in the Graduate Academic Regulations.

How can I meet with my academic advisor in the spring 2022 semester?

Academic advisor meetings will take place online and in-person during spring 2022 semester. You may schedule an appointment with your advisor online via each school.

What if I have a question about my spring course?

Our faculty understand the importance of being accessible for our students to answer questions. Please feel free to reach out to your faculty via email.

Will there be changes to the Academic Calendar in terms of add/drop or refund deadlines?

There are no changes to the Academic Calendar at this time. We will continue to monitor any changes in public health conditions and follow guidance of global, national, and local health and government officials.

Will support services remain available?

Yes. Support services for students, such as the Counseling Center, the Writing Center, the Peer-Assisted Student Support (PASS) Program, and Academic Coaching services will be available by virtual and in-person appointments.

Student Experience

How is AU building community and where can I find more information about campus activities?

Experiential learning is central to learning and growth. We will continue to work with students to conceptualize and implement community-building initiatives, deploy immersive experiences, and create opportunities for student mentorship. Visit our Office of Campus Life’s main webpage or Get Involved webpage to find out ways to stay engaged and active at AU.

How can I learn more about my career options, student jobs and internships?

The Career Center is an online resource center for services related to career advising appointments, education programs, recruiting events and more.

Where can I find more Athletics and Recreation information?

Please visit the Athletics FAQ site for updates and additional information.

Which buildings are open for students to attend on-line classes? Is there access to labs/performing arts, etc.?

MGC, Don Meyer Tech Building, SIS, and Kogod are available for students to access for studying and/or classes.

Restricted Access will be granted to students identified by their respective schools as needing access to use labs or equipment can use their IDs to enter, including the Hall of Science, Katzen, and the School of Communication

Is the library open for the university community and what are library hours?

Current hours for students, staff, and faculty are 9am-4pm daily. The library will resume visitor access on January 31.


How are move-in dates adjusted for the January 2022 temporary shift to online classes?

All students are eligible to return to campus beginning on January 6, 2022. Housing and Residence Life (HRL) is not issuing rate reductions for the start of the spring semester.

Where can I select my move-in date and self-check-in on the housing portal?

Please go to the housing portal-https://american.starrezhousing.com/StarRezPortalX-

to select a move-in date between January 6 and February 1. 

How do I check in upon arrival?

Returning students can return to their rooms after self-check through the housing portal.

New students will need to be checked into their room by our staff at your hall. You will also need your AU ID. 

How is housing impacted for Study Abroad students?

If your study abroad is cancelled, we will do our best to accommodate your request, but locations are limited at this time. Similarly, if you are currently scheduled for Study Abroad and plan to go in February and would like to reside on campus beforehand, please note that the space is limited.

Campus Facilities, Operations, and Services

What dining services are available on campus?

Dining information is available on the AU Kitchen website.

OneCard AU ID: Open virtually by appointment. Through Jan. 30, the OneCard office is open by appointment on Mondays, Wednesdays and Thursdays from 9 a.m. – 4:30 p.m. It is closed on Tuesdays and Thursdays.

With a variety of schedules for faculty and staff, how will parking be handled?

An active parking permit or daily payment will be required in all AU parking facilities between 8:00AM-5:00PM (8:00AM-8:00PM at WCL), Monday-Friday. With our ongoing hybrid work environment, AU community members can choose the parking payment format that works best for their schedule. For details on campus parking options, please visit the Parking and Commuter Services website or email inquiries to parking@american.edu.

What is the status of the U∙PASS Program for the spring 2022 semester?

The U∙PASS Program was reinstated in fall 2021 and continues as scheduled in the spring. U∙PASS fees will be charged.

Financial Aid

How can I find information about graduate financial aid?

For questions regarding your graduate merit award or fellowship, please contact your school administrator. For graduate federal financial aid inquiries, please contact the Financial Aid Office at financialaid@american.edu.

Will financial aid be affected by the COVID-19 pandemic or changes to AU operations?

Financial aid packages will not be affected.

Will my financial aid be impacted if I did not return in the fall for family or personal reasons but plan to return in spring 2022?

Students should work with their academic advisor and the Registrar’s Office to request a leave of absence for fall 2021. To maintain your aid eligibility for spring 2022, you must have:

Please note, need-based aid recipients are required to complete a Free Application for Federal Student Aid-FAFSA each academic year and continue to demonstrate financial need to retain their federal and institutional need-based aid. Be sure to contact your financial aid counselor for detailed information regarding the potential impact that a leave of absence may have on repayment of federal loans.

What is the best way to find out about the status of my financial aid?

Please refer to the myAU student portal at myau.american.edu for information regarding your financial aid status.

Health & Safety

Where can I find additional information on testing and contact tracing? What about vaccination and booster requirements?

For questions related to testing and contact tracing, as well as AU’s vaccination and booster requirements for Spring 2022, please review the COVID-19 Guide.

If you do not find your questions answered on these pages, questions may be sent to covidhealth@american.edu

Why is the mask mandate being eliminated now? Is it safe to do so while the pandemic continues?

Based on recent guidance from health authorities and the continued improvement of health conditions in the country, the DC region, and in our community, it is safe to make masks optional. With our vaccination rate near 99 percent and our booster rate nearing 90 percent, our AU community is highly protected. COVID-19 cases and hospitalizations continue to decline. Updated guidance from CDC and DC Health classify the Washington, DC region as a low-risk area for transmission. Most states and localities are lifting mask mandates, with Hawaii becoming the 50th state to drop the requirement and DCPS is making masks optional in K-12 schools. The pandemic is moving from a public health situation requiring comprehensive preventative steps taken by all community members to one where the health system is stable and individual decisions become the primary avenue for supporting health.

What will happen to immunocompromised people or individuals with children under 5 who cannot be vaccinated? Will accommodations be available?

Workplace reasonable accommodations for disability or medical conditions can be requested through HR. Students requiring disability accommodations can work with ASAC. Immunocompromised people or individuals with children under five who cannot be vaccinated are still highly protected in our community, which is more than 98 percent vaccinated and approaching 90 percent boosted. The low level of COVID transmission in DC and in the AU community provides for a safe environment.

Can I choose to work remotely full time or attend all classes online?

AU’s hybrid workplace approach provides flexibility for our employees. There is no specific option for full remote work as the result of changes to our health and safety protocols. Class modalities are not being changed.

What happens if I ask someone to wear a mask and they refuse?

Our community of care remains at the heart of our approach. If a member of our community asks others to wear a mask when they are in close contact with one another, including faculty in our classrooms and staff in our offices, please treat such requests with respect and give them full consideration. If someone politely declines to wear a mask, individuals should still feel safe by wearing a mask themselves, which provides helpful personal protection. No one should be asked why they are wearing a mask.

Will the mask requirement be reinstated if cases increase?

We continue to closely monitor the situation and our phased approach to adjusting the health and safety protocols includes ongoing evaluation. If the track of the pandemic shifts again and health authorities update their guidance, we will determine if additional changes to our health and safety protocols are required. Importantly, the number of cases is not the sole determinant of the pandemic or the appropriate health and safety measures at this point.

What is the appropriate response if a single member of a class or an office request that everyone in that class/office wear a mask?

We are committed to supporting our entire community, and our phased approach maintains key protections, including testing protocols, and features ongoing evaluation. The pandemic is moving from a public health situation requiring comprehensive preventative steps taken by all community members to one where the health system is stable and individual decisions become the primary avenue for supporting health. The science shows that wearing KN95s and N95s, as opposed to cloth masks, provides strong protection for individuals including in situations where others may be unmasked.

Our community of care remains at the heart of our approach. If a member of our community asks others to wear a mask when they are in close contact with one another, including faculty in our classrooms and staff in our offices, please treat such requests with respect and give them full consideration. However, masks are not required if individuals are not in close contact with one another. 

What is the policy on guests and visitors?

Visitors are permitted on campus for events and activities, in compliance with the updated guest protocols. Guests are still not permitted in the residence halls at this time.