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Frequently Asked Questions

The following Frequently Asked Questions (FAQs) reflect American University’s current policies and resources. This page is designed to provide the AU community with up-to-date answers to help you navigate the university’s response to the evolving COVID-19 situation.

Don’t find your question here? If you have a question which is not answered below, please suggest a new question by emailing and we’ll do our best to update this page with the appropriate information.

Fall 2021

General Questions


Student Experience

Campus Facilities, Operations, and Service

Financial Aid

Health & Safety

COVID-19 Testing

How To Test

Receiving Results

If You Test Positive

If You Are Exposed

AU’s Shield T3 Testing and Partnership


Travel and Study Abroad


Study Abroad

Faculty and Staff