Professor Carmel teaches Information Technology (I.T.). He researches the globalization of technology work: crowdsourcing, impact sourcing, global software teams, offshore outsourcing, He also leads the business school’s “Business in the Capital” initiative to play a larger role in regional businesses and in regional policy.
In 2014-2016 Carmel was interim Dean of the Kogod School of Business. Carmel led the launching of two online programs, improved the schools rankings, launched two new centers, and raised more than 6 million dollars.
Carmel is the author of three books. In 2011 he completed his 3rd book. This one is about the special issues that time zone separation imposes on global coordination of work. “I’m Working While They’re Sleeping: Time Zone Separation Challenges and Solutions” is co-authored with his colleague Alberto Espinosa. Carmel’s 1999 book "Global Software Teams" was the first on this topic and is considered a landmark in the field, helping many organizations take their first steps into distributed tech work. His second book "Offshoring Information Technology" came out in 2005 and became popular as outsourcing began to be taught in business schools around the world.
He has written over 100 articles, reports, and manuscripts. He consults and speaks to industry and professional groups.
For more on his research, speaking, and other activities, see his web page.
He is a tenured full Professor at the Information Technology department, Kogod School of Business at American University. In the 1990s he co-founded and led the program in Management of Global Information Technology. In 2005-2008 he was department Chair. In 2009 he was awarded the International Business Professorship and in 2012 he was named Kogod UPS Scholar. He has been a Visiting Professor at Haifa University (Israel), University College Dublin (Ireland), and at Universidad Adolfo Ibáñez (Chile). In 2008 he was awarded the Orkand Endowed Chaired Professor at the University of Maryland University College.