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Heng Xu Professor Info Technology & Analytics

Send email to Heng Xu
KSB - Information Technology
New Mexico (3201) - 320
Additional Positions at AU
Director, Kogod Cybersecurity Governance Center
Dr. Heng Xu is a Professor of Information Technology and Analytics in the Kogod School of Business at the American University, where she also serves as the Director of the Kogod Cyber Governance Center. Before joining Kogod in 2018, she had a mix of academic and government background, serving as a faculty member at Penn State for 12 years, as well as being a program director at the National Science Foundation for 3 years. She has also served on a broad spectrum of national leadership committees including co-chairing the Federal Privacy R&D Inter-agency Working Group in 2016, and serving on the National Academies Committee on Open Science in 2017-2018.

Dr. Xu's current research focus is on the interplay between human and technological issues associated with information privacy and cybersecurity, with the overall goal to understand the social, strategic, policy and governance aspects of handling and securing personal data. Her work has received many awards, including the National Science Foundation's CAREER award in 2010, and a total of 10 best paper awards and nominations at various leading conferences. Her scholarly work has been published in premier outlets across various fields such as Information Systems, Law, and Human-Computer Interaction, including Management Information Systems Quarterly, Information Systems Research, Journal of Management Information Systems, Journal of the Association for Information Systems, University of Pennsylvania Journal of Constitutional Law, Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), and many others. Her interdisciplinary research and education have been sponsored by 11 grants from the National Science Foundation and National Security Agency.
See Also
Kogod Cybersecurity Governance Center
Robust Analytics Lab
Personal Website
LinkedIn Profile
For the Media
To request an interview for a news story, call AU Communications at 202-885-5950 or submit a request.

Scholarly, Creative & Professional Activities

Honors, Awards, and Fellowships

  1. Best Paper Award from the Consumer 360° Track, American Marketing Association Summer Academic Conference, 2019
  2. The Operational Research Society's Stafford Beer Medal (for the outstanding contribution to the Information Systems published in the European Journal of Information Systems), 2018
  3. SSRI Faculty Fellow, Social Science Research Institute (SSRI), Penn State University, 2018
  4. Best Paper Award, ACM Conference on Human Factors in Computing Systems (CHI), 2016 & 2015
  5. Best Paper Honorable Mention Award, ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW), 2015
  6. Best Paper Honorable Mention Award, ACM Conference on Human Factors in Computing Systems (CHI), 2014 & 2013
  7. Best Paper Nominee, International Conference on Electronic Commerce, 2012
  8. PNC Technologies Career Development Professorship, Penn State University, 2010 - 2013
  9. National Science Foundation (NSF) Faculty Early Career Development Award, 2010 
  10. Best Paper Award, iConference 2009
  11. ACM SIGMIS Best Doctoral Dissertation Award (Runner-Up), 2006
  12. Singapore Infocomm Development Authority (iDA) Gold Medal and Prize, 2006
  13. IBM Ph.D. Fellowship, 2004
  14. Best Theme Paper Nominee, International Conferences on Information Systems, 2003

Professional Services

Selected Services for Community-at-Large

  1. Member, National Academies Committee on Open Science, 2017-2018
  2. Co-chair, Federal Privacy R&D Inter-agency Working Group, 2016
  3. Member, National Privacy Research Strategy Forum, 2014-2016

Selected Professional Services 

  1. Associate Editor, Management Information Systems Quarterly, 2018 - present
  2. Co-Chair, Doctoral Consortium at the 26th Americas Conference on Information Systems 2020.
  3. Co-Chair, ACM SIGMIS Doctoral Dissertation Award Competition 2019
  4. Co-Chair, Doctoral Consortium at the 39th International Conferences on Information Systems 2018.
  5. Track Co-Chair, Security and Privacy Track, Grace Hopper Celebration of Women in Computing 2017 & 2016

Selected Publications

  • Xu, H., Zhang, N., and Zhou, L. (in press). "Validity Concerns in Research Using Organic Data," Journal of Management
  • Xu, H., and Zhang, N. (2019). "Privacy in Health Disparity Research," Medical Care (57), S172-S175.
  • Alsarkal, Y., Zhang, N., and Xu, H. (2018). "Your Privacy Is Your Friend's Privacy: Examining Interdependent Information Disclosure on Online Social Networks," Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS), Big Island, Hawaii.
  • Parks, R., Xu, H., Chu, C-H., and Lowry, B. P. (2017), "Examining the Intended and Unintended Consequences of Organizational Privacy Safeguards Enactment in Healthcare: A Grounded Theory Investigation," European Journal of Information Systems (26:1), 37–65.  
  • Jia, H., and Xu. H. (2016). "Autonomous and Interdependent: Collaborative Privacy Management on Social Network Sites," Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), San Jose, California, 4286-4297.
  • Zhang, B., and Xu. H. (2016). "Privacy Nudges for Mobile Applications: Effects on the Creepiness Emotion and Privacy Attitudes," Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW), San Francisco, California, 1674-1688.
  • Eikey, E., Murphy, A., Reddy, M., and Xu. H. (2015). "Designing for Privacy Management in Hospitals: Understanding the Gap between User Activities and IT Staff's Understandings," International Journal of Medical Informatics (84:12), 1065-1075.
  • Xu, H., Teo, H. H., Tan, B.C.Y., and Agarwal, R. (2012). "Effects of Individual Self-Protection, Industry Self-Regulation, and Government Regulation on Privacy Concerns: A Study of Location-Based Services," Information Systems Research (23:4), 1342-1363.
  • Smith, H. J., Dinev, T., and Xu, H. (2011). "Information Privacy Research: An Interdisciplinary Review," Management Information Systems Quarterly (35:4), 989 - 1015.
  • Xu, H., Dinev, T., Smith, H. J., and Hart, P. (2011). "Information Privacy Concerns: Linking Individual Perceptions with Institutional Privacy Assurances," Journal of the Association for Information Systems (12:12), 518-546.
  • Xu, H., Luo, X., Carroll, J.M., and Rosson, M.B. (2011). "The Personalization Privacy Paradox: A Study of Privacy Decision Making Process for Location-Awareness Marketing," Decision Support Systems, (51:1), 42-52.
  • Hoadley, M. C., Xu, H., Lee, J., and Rosson, M. B. (2010). "Privacy as Information Access and Illusory Control: The Case of the Facebook News Feed Privacy Outcry," Electronic Commerce Research and Applications (9:1), 50-60.
  • Xu, H., Teo, H. H., Tan, B.C.Y., and Agarwal, R. (2009). "The Role of Push–Pull Technology in Privacy Calculus: The Case of Location-Based Services," Journal of Management Information Systems (26:3), 137-176.