You are here: EagleBucks & Dining Dollars

EagleBucks & Dining Dollars

What are EagleBucks and Dining Dollars?

EagleBucks and Dining Dollars are a convenient, cashless way to make purchases both on campus and at many popular off-campus businesses. Like using a debit card, funds are deducted as purchases are made. EagleBucks can be used both on and off campus; Dining Dollars can be used at AU Dining retail locations. Vending machines across campus accept EagleBucks, and EagleBucks are the only form of payment accepted for on-campus laundry.

Laundry machine malfunctions:

  1. Submit a service request directly to Caldwell & Gregory (we unfortunately are not able to on your behalf) for a technician to address your floor's laundry room as soon as possible.
  2. If EagleBucks were removed from your account, please email eaglebucks@american.edu. Please note that you will need your Caldwell & Gregory service request number, and will need to provide time date and location of the service. We will process your request in 3-5 business days.

EagleBucks and Dining Dollars are stored on your AU One Card and can be reloaded at any time by visiting EagleBucks.com. You can also view recent transactions and account balances through this website.

What if I Lose My AU One Card?

If your card is lost or stolen, please visit EagleBucks.com to freeze your account* as soon as possible. This action prevents your stored value funds from being used while your card is misplaced. While you can freeze your account online, you must visit the One Card & Dining Services office in Mary Graydon Center or email eaglebucks@american.edu to reactivate your AU One Card.

* Please note that freezing your account will only disable Meal Swipes, Dining Dollars and Eaglebucks funds on your One Card.

When Do EagleBucks and Dining Dollars Expire?

EagleBucks balances will carry forward throughout a student's tenur at American University. Upon the completion of a student's degree, a refund request for any unused Eaglebucks can be made, by emailing eaglebucks@american.edu.

Dining Dollars balances will not carry over from one Academic Year to the next. Their activation will end on the last day of spring exams with the end of the Meal Plan. Dining Dollars cannot be refunded.

Cash withdrawals for funds in EagleBucks or Dining Dollars cannot be made at any time.

Where Can I Use My EagleBucks?

*Over the course of Summer 2018 we have been transitioning to a new Eaglebucks Program. We are adding new merchants throughout the DC region to support your experience both in and outside the classroom. We will continue to add new merchants.

Below is a list of merchants accepting EagleBucks. Please note that the purchase of alcohol and tobacco products with EagleBucks is prohibited. By clicking on any link below, you will be directed to an external website. We are not responsible for the content on these websites.

* This location is operated by AU Dining Services.

 

Mary Graydon Center

Butler Pavilion ("The Tunnel")

East Campus

  • Bleecker St. Deli*

Katzen Arts Center

School of International Service

McCabe Hall

Washington College of Law - Tenley Campus