Contact Us

Mon Thurs: 9 a.m. to 5 p.m.; Fri: 9 a.m. to 1 p.m.; In-person appointment only; Closed Sat. and Sun.

One Card & Dining Services 4400 Massachusetts Avenue NW Washington, DC 20016 United States

Please refer to American University's Frequently Asked Questions (FAQs) page that reflects current policies and resources. This page is designed to provide the AU community with up-to-date answers to help you navigate the university’s response to the evolving COVID-19 situation.

NOTE: The Online Photo Submission Portal is open until August 22, 2021. Information on how to complete the submission and requirements can be found here. No One Cards will be mailed.

Who is One Card & Dining Services?

One Card & Dining Services supports American University's Meal Plan Administration, One Card production & basic access, and university vending contracts under the Department of Auxiliary Services.

Announcements & Important Dates

To visit the One Card & Dining Services office, you must make an appointment.

Please continue to review the University's Coronavirus Community Resource Frequently Asked Questions (FAQs).

We will continue to provide dining services updates on a regular basis.

AU Dining Hours of Operation

Dining hours and locations are listed on our dining page.

Fall 2021 Meal Plan Timeline

June 14: Meal Plan Portal Opens for Fall Dining
August 22: Full Meal Plans (Meal Swipes and EagleBucks) activated by 7 a.m.; Dining Locations Open: Starbucks, Subway, Eagle's Nest C-Store, TDR opens at dinner
August 23: Dining Locations Open: Starbucks, Subway, Eagle's Nest C-Store, TDR, TDR To Go, Wonk/Absurd Bird, Einstein
August 24: Dining Locations Open: Starbucks, Subway, Eagle's Nest C-Store, TDR, TDR To Go, Wonk/Absurd Bird, Einstein, Create, East Campus C-Store, Build, Hissho Sushi
August 25: Dining Locations Open: Starbucks, Subway, Eagle's Nest C-Store, TDR, TDR To Go, Wonk/Absurd Bird, Einstein, Create, East Campus C-Store, Build, Hissho Sushi
August 26: Starbucks, Subway, Eagle's Nest, TDR, TDR To Go, Wonk/Absurd Bird, Einstein, Create, East Campus Store, Build, Hissho Sushi, District Pickle
August 30: First day of Classes – All Dining Locations Open: Starbucks, Subway, Eagle's Nest, TDR, TDR To Go, Wonk/Absurd Bird, Einstein, Create, East Campus Store, Build, Hissho Sushi, District Pickle, DC Eats, Campus Coffee & Tea
September 14: Last day to change Fall Meal Plan
November 8: First day to sign up extra meals for current Meal Plan Holders: 25 Block or 75 extra meals
November 15: Meal Plan Portal Opens for Spring Dining
November 25 - 28: Thanksgiving Holiday (All Dining Locations Closed)
November 28: TDR opens at dinner, select dining locations re-open
December 13 - 17: Meal Plan Donations to Eagles Helping Eagles (5 meals per meal plan holder)
December 17: Fall Dining ends at Lunch

Search our knowledge base for common questions.

Need more information? Just open a case, and we'll get back to you within one business day.

One Card & Dining Services

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