
Off-Campus Eaglebucks Locations
Visit the Eaglebucks page to see up to date information on our Off-Campus Eaglebucks merchants and promotions.
Mon - Fri: Available Remotely, 9 a.m. - 5 p.m.; Available for in-person by appointment only; Sat & Sun: Closed
NOTICE OF SYSTEM OUTAGE: SERVICES RESTORED. We thank you for your patience while we conducted a Transact System upgrade (December 18th at 9:00 a.m. - December 19th at 2:00 p.m.) to improve the quality and services of the system. Services for One Card Transactions have been restored which includes use of vending machines, laundry card readers, on and off-campus vendors, printers/copiers, the EagleBucks Add Value machines and Eaglebucks.com. If you have any additional questions or concerns, please contact our team directly by emailing eaglebucks@american.edu.
ANNOUNCEMENT: One Card & Dining Services expands Eaglebucks Program with Grubhub partnership! Find out details on how you can utilize your Eaglebucks with Grubhub: https://www.acceptinglocations.com/eaglebucks/grubhub/
This page provides information regarding the Eaglebucks Program at American University, including program details, how to view balances, make deposits and where Eaglebucks transactions can be made.
For additional information and questions please contact the office of One Card & Dining Services at 202-885-CARD (2273) or email eaglebucks@american.edu
Eaglebucks are a convienent, cashless way to make purchases, using the university issued One Card, both on campus and at many popular off-campus business. Like using a debit card, funds are deducted as pruchases are made.
Eaglebucks can be used both on campus and off campus; Vending machines across campus accept Eaglebucks and Eaglebucks are the only form of payment accepted for on-campus laundry services.
Visit the Eaglebucks page to see up to date information on our Off-Campus Eaglebucks merchants and promotions.
An Eaglebucks account is automatically added to an eligible AU community member's One Card (some guests or contractors do not have access to Eaglebucks).
Deposits to this account can be made immediately to enjoy the ease of using your Eaglebucks account at participating on and off-campus merchants. View eaglebucks.com to make deposits to Eaglebucks.
Students who are meal plan holders will receive an Eaglebucks allotment based on their meal plan enrollment.
Students, faculty or staff can make immediate deposits online using their MyAU login at eaglebucks.com. Parents or guests of students may use the Guest Deposit module. All you need to know is the student's AUID# and their last name as it appears on their One Card. American University accepts Visa, Mastercard, Discover and American Express.
Cardholders may verify their One Card debit account balance(s) and meal plan balance(s) online at eaglebucks.com , using their MyAU login.
Eaglebucks can be used both on and off-campus. The most frequent use of Eaglebucks occurs with laundry services within the residence halls and print/copy services after the University allocated print/copy funds have been utilized.
To see a listing of accepted off-campus retail locations please view at website.
Cardholders may verify their One Card debit account balance(s) and meal plan balance(s) online at eaglebucks.com , using their MyAU login.
Eaglebucks balances will carry forward throughout a community members tenure at American University.
Return of remaining Eaglebucks balances may be granted upon separation from the University or upon completion of degree.
Submit requests for refunds utilizing the JustAsk Form.
Cash withdrawals for fund in Eaglebucks cannot be made at any time.
For concerns with vending machines, please submit a service or refund request through this form. Requests for refund are reviewed by Auxiliary Services.
EagleBucks and Dining Dollars are stored on your AU One Card and can be reloaded at any time by visiting EagleBucks.com. You can also view recent transactions and account balances through this website.
If your card is lost or stolen, please visit EagleBucks.com to freeze your account* as soon as possible. This action prevents your stored value funds from being used while your card is misplaced. While you can freeze your account online, you must visit the One Card & Dining Services office in Mary Graydon Center or email eaglebucks@american.edu to reactivate your AU One Card.
* Please note that freezing your account will only disable Meal Swipes and Eaglebucks funds on your One Card.
Return of funds for disputed transactions at retail locations, can first be addressed with a retail location manager.
For further support please contact One Card & Dining Services by submitting the "Request for Refunds" form.
Return of remaining Eaglebucks balances may be granted upon separation from the University or upon completion of degree.
Submit requests for refunds utilizing the JustAsk Form.
Printing services at American University utilize community member One Cards for completion of transactions.
Students seeking printing services are issued a per semester allocation for their use of printing. Once that dollar amount has been reached, student's Eaglebucks account will default for payment.
If you are having any issues with printing services please contact printing@american.edu
Your EagleBucks work with Grubhub, and you can now enjoy delivery from all your favorite off-campus restaurants. And, there is a way to get delivery FREE* from select merchants!
Here’s how to get started:
Where can I use EagleBucks on Grubhub?
Why should I use EagleBucks on Grubhub?
Will I be charged a delivery fee?
Are there any restrictions on what I can order with Grubhub when I use my campus card and EagleBucks to pay?
What happens if I don’t have enough money in my EagleBucks account?
If I have a problem with my Grubhub delivery or order, who do I contact?
1 Grubhub Plus membership subscription service provides eligibility is available for the 2020/21 academic year (now-through August 31, 2021).