You are here: Technical Requirements

The Online Learning courses use technology created by Blackboard, Inc., the leading provider of Internet infrastructure software for online education. The minimum technical specifications needed to participate in an Online Learning course are listed below. Student identity verification requires you to use your student ID and password in order to access the courses. Your Online Learning experience may be enhanced with more up-to-date hardware and software. Some courses may have additional hardware and/or software requirements.

 

Minimum Hardware and Software Requirements

Platforms

Windows Vista, or Windows 7 or 8
Mac OSX 10.6, 10.7, 10.8, or 10.9

Hardware

Processor: 1 gigahertz (GHz) or faster.
RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
Free hard disk space: 16 GB.
Sound card and speakers

Software

Adobe Acrobat Reader
Adobe Flash Player
Blackboard
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Virus Protection

Browsers

Mozilla Firefox is recommended
Internet Explorer 8 or 9 (in Compatibility mode)
Chrome, Safari 4+

Internet Connections

Broadband is recommended. (DSL, Cable Modem, FIOS, etc.)

Email

Using your AU-sponsored Gmail account is recommended.
(If you prefer to use another account, you will need to configure your AU account to forward your mail.)

Need Help With Blackboard?

Please contact Blackboard Support Group:

(202) 885-3904

blackboard@american.edu

Bender Library, Room 321

Hours:
Monday to Friday
9:00am - 5:30pm