Many service providers are offering free or reduced-cost offers on internet access, transportation, and other necessities which may be helpful to students during this period. AU's Office of Campus Life is collecting these offers as they become available to help support our students.
Disclaimer: American University/Office of Campus Life is providing this information as a service to the AU community. The descriptions of businesses providing goods and services are of a general nature and for informational purposes only. You should not construe any such information or other material as an endorsement, recommendation, guarantee, or provision of goods or services by American University.
You are responsible for evaluating the merits and risks associated with the use of any information before making any decisions based on such information.
- Charter Spectrum offering 60 days of free broadband access.
- Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers.
- Comcast, which owns Xfinity, will also make it easier for low-income families who live in a Comcast service area to sign up by offering new customers 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month.
- AT&T will keep public WiFi hotspots open for anyone who needs them. The company is also waiving all wireless data overage fees and will not cancel service for non-payment over the next 60 days.
- Verizon Wireless has announced they will not cancel service for non-payment over the next 60 days.
- U-Haul is offering 30 days of free self-storage for new customers with a student ID. This is a limited-time offer subject to availability.
- Enterprise Rent-a-Car is reducing the age minimum and waiving the young renter fees for rentals through May 31, 2020. This offer is available to college students age 18 – 24 with student ID.
- Frontier Airlines is offering students free or reduced fares on flights.
Washington, DC Resources
- Modus Hotels, which has five properties in DC, is offering a special discounted rate of $59 per night +14.95% tax for displaced students in Washington, DC. Book a room online via this link or contact Area Sales Manager Devon Mingo at 202-403-2618 or firstname.lastname@example.org to receive the discount.
- Phoenix Park Hotel near Union Station is offering a discounted rate of $69 per night to American University students.
- Pepco has suspended service disconnections and is waiving new late payment fees through at least May 1. Pepco will also work individually with customers who may have difficulty paying their energy bill, either by offering flexible payment options or by connecting customers to Bill Payment Assistance programs in Maryland and DC. Customers who may be challenged in paying their bill should contact Pepco Customer Care at 202-833-7500.
- DC Water has offered to restore service for residents who have had their water disconnected. Customers whose water was shut off should email email@example.com or can call DC Water at 202-354-3750.