Contact Us
COVID-19 Cost-Sharing Waivers to AU Medical Plan
If you are a participant in the AU medical plan, both CareFirst and Kaiser Permanente are offering waivers for expenses that are related to the diagnosis and treatment of COVID-19.
| Effective Date for duration of pandemic |
Service | Cost Share Waiver must be related to COVID-19? |
In-Network | Out-of-Network |
|---|---|---|---|---|
| 2/4/2020 | Diagnostic test for COVID-19 | YES | Member costs waived for deductibles, copays, and coinsurance | CareFirst/AU pays 100% up to the allowed amount, but member can be balance billed |
| 2/4/2020 | Visits associated with diagnostic testing, regardless of setting | YES | Member costs waived for deductibles, copays, and coinsurance | CareFirst/AU pays 100% up to the allowed amount, but member can be balance billed |
| 2/4/2020 | Treatment of COVID-19, regardless of setting | YES | Member costs waived for deductibles, copays, and coinsurance | CareFirst/AU pays 100% up to the allowed amount, but member can be balance billed |
| 3/16/2020 | CareFirst Video Visits | NO - Applies to all services |
Member costs waived for deductibles, copays, and coinsurance | N/A - Care received through CareFirst Video Visit is considered in-network |
| 3/16/2020 | Telephone consultation with PCP, OB/GYN, family practice, pediatrics, nurse practitioner | NO - Applies to all services |
Not subject to deductibles, copays, or coinsurance | Not covered |
Kaiser Permanente
Elimination of cost-sharing related to the Coronavirus
Effective March 19, 2020, Kaiser Permanente of the Mid-Atlantic States will waive cost sharing for testing, diagnosis, and treatment of COVID-19. That means that members will not be billed for copays, coinsurances, or deductibles for services to test, diagnose, and treat COVID-19.
Drive-up testing at 6 locations
Kaiser Permanente offers drive-up testing at six locations for members who have a doctor’s order for the tests, in accordance with the latest Centers for Disease Control and Prevention guidelines.
- South Baltimore Medical Center, MD
- Gaithersburg, MD
- Largo, MD
- Woodbridge, VA
- Tyson’s Corner, VA
- Capital Hill Medical Center, DC
Telehealth
Kaiser Permanente is offering even more video and phone visits to increase member access to care for both primary care and specialty care.
Postponement of elective surgeries and procedures
To ensure that they have capacity and equipment to care for the potential of more critically ill patients due to COVID-19, Kaiser Permanente will be postponing/rescheduling elective/non-urgent surgeries and procedures for the next few weeks.