Office of Information Technology

Connecting to the eagle-secure Wireless Network


What is eagle-secure?

The eagle-secure wireless network is available all over main campus, plus the Tenley campus and other satellite offices. Please note that the Washington College of Law offers a separate wireless service on the WCL campus.

AU guests can request access to the eagle-guest wireless network. More information can be found here.

Eagle-secure uses the latest 802.11n standard with 100-150 megabit per second throughput. The wireless architecture also takes advantage of an industry best practice distributed platform to greatly reduce the risk of large scale system failure.

If you have any questions about the eagle-secure wireless network or need assistance connecting to the network, please contact the IT Help Desk at 202-885-2550, helpdesk@american.edu, or AskAmericanUHelp.



Protecting your Connection

Always check for the gold lock or "https" in the address field before transmitting your password or PIN over the network. You can also use AU's VPN service.

When using the eagle-secure network, remember you must comply with the Computer Use and Copyright Policy and the other Information Technology Security Policies.



Connecting to AU's eagle-secure Wireless Network

If you have an available internet connection, you can configure your device for eagle-secure before you connect to it for the first time, using the QuickConnect wireless configuration wizard. This is useful for configuring your device before you arrive to AU's campus. That way you can simply connect when you arrive.

For instructions on using QuickConnect, click here.

To show you how to connect your computer to the eagle-secure wireless network from on campus, we have prepared a series of video tutorials as well as web pages with detailed instructions. There are instructions for each operating system, depending on your computer:

Windows 8

Windows 7

Windows XP

Mac OS-X

Windows Vista

 

Please Note: Access to the network is restricted to AU faculty, staff, students and registered visitors. Those who wish to log on to the wireless network will need to use their AU user ID and password.

For further assistance, please contact the IT Help Desk at 202-885-2550, helpdesk@american.edu, or AskAmericanUHelp.