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American University Counseling Center staff

A Message from the Counseling Center

The American University Counseling Center (AUCC) is deeply saddened and angered by the recent deaths of George Floyd, Ahmaud Arbery, Breonna Taylor, and the countless other Black people who have been targeted and murdered because of their race. We recognize the psychological, social, and emotional impacts of racism, systemic and pervasive oppression, and hate violence on communities of color. As such, we will continue to denounce bigotry and oppression in every form and remain committed to providing trauma informed, culturally aware, affirming, and inclusive services.

We see you, we hear you, and we are here to support you. If you would like to speak with a clinician, please access our Virtual Waiting Room during Drop-In Hours or access our Confronting Injustice webpage and AUCC social media accounts (pinterest, instagram, twitter, and spotify) for resources.


The AUCC Staff

Student Counseling Center

We're Here For You Virtual Urgent Care: *Updated Hours* Monday-Friday, 10 am-12 pm and 2 pm-4 pm Eastern Standard Time (EST). Clinicians will meet virtually with students through a secure HIPAA compliant video conference platform. It works with smart phones, laptops and tablets. You can meet with us by going to: Virtual Counseling Center. 

Due to applicable licensure laws, please be advised that the AU Counseling Center can only offer clinical services (e.g., Urgent Care, Initial Consultation assessments, ongoing counseling) to students who are physically located in the District of Columbia.

Students who are located in DC and interested in ongoing services can attend our virtual Urgent Care Drop-In Hours and speak with a clinician. Students located outside the District will be given referrals to providers in their current location.

Crisis Intervention: Call 202-885-7979, from any location, 24 hours a day, to receive help in a crisis via AUProtoCall. Impacted emotionally by COVID-19? We've compiled these resources that can help: Mental Health Resources on COVID-19

Letter from the Executive Director regarding changes in services during COVID-19 campus closure.

More questions? Please see our FAQs:


The Counseling Center is committed to creating a welcoming and affirming space where all members of the American University community are valued.

Services Please see above for the most updated information regarding services

Some of the services outlined below are temporarily suspended until AU resumes normal operating status. Please see above for ways to access our clinical services and other support we can provide.

We try to make it as easy as possible to meet with us and access care and support. We offer weekday drop-In hours (2-4 pm, Monday-Friday), individual and group counselingafter-hours counseling by phone with a licensed crisis clinician (including nights, weekends, holiday breaks and closings), and assistance in finding off-campus therapy when more extensive or specialized care is needed.

If you’re wondering how to get started, please read through these links, call, or stop by the Counseling Center, MGC 214, on the second floor of Mary Graydon Center. We're here for all AU students, whether you're full-time or part-time, undergraduate or graduate, and our services are always free and confidential.

Anonymous Mental Health Screening

Learn more about AU's offerings for free online anonymous mental health screenings for depression, anxiety, Bipolar Disorder, eating disorders, alcohol abuse, and Post-Traumatic Stress Disorder.

Take Screening

Click to Listen to AUCC playlists on Spotify

Music has been shown to increase motivation and relaxation, and decrease pain and stress. With the help of the AU community, we've compiled a few playlists to get you started. These songs are only suggestions and a compliment to other strategies to support your mental health — not a replacement for professional support. (The playlists are not an endorsement for products or services, including Spotify.)

Click here to Listen

First Time Appointments

Want to know how to get started? Read on.

Getting Started

Help with a Crisis

At any time of day, help is available.

Find Help

What’s Happening at the Center

Check out our goals, commitments, Wellness Partners, and ways to stay current on information about emotional wellness on campus.

Learn More