These are challenging times - please know that the Counseling Center is here for you! This fall, with the university operating remotely, we remain openand are operating virtually. For answers to questions about our current services and support, please view our Frequently Asked Questions (FAQs). View FAQs
Statement on Recent Events: The American University Counseling Center staff is committed to supporting our students during this difficult time. Our statement on recent events can be found on our Confronting Injustice webpage, along with helpful resources.
A Note on 2020-2021 Virtual Services
We're here for all AU students, whether you're full-time or part-time, undergraduate or graduate, and our services are always free and confidential.
In response to COVID-19, AU is currently operating primarily in the virtual space. Due to applicable licensure laws, the AU Counseling Center can only offer clinical services (e.g., Urgent Care, Initial Consultation assessments, ongoing counseling) to students who are physically located in the District of Columbia, Maryland, and Virginia. To schedule an IC for on-going treatment please call 202-885-3500.
Students located in DC, MD and VA can access clinicians by appointment or by attending our virtual Urgent Care Drop-In Hours (Monday-Friday, 2-4 pm Eastern Standard Time). After completing required paperwork, students will meet virtually with clinicians through a secure HIPAA compliant video conference platform. It works with smart phones, laptops and tablets. You can meet with us by going to: Virtual Counseling Center.
Students located outside of DC, MD and VA will be assisted with referrals to providers in your current location. Please call the Counseling Center at 202-885-3500 to be assisted!
Crisis Intervention (wherever you are located): Call 202-885-7979, 24 hours a day, from wherever you are located, to receive help in a crisis via AUProtoCall. Parents, faculty, and staff may also call AUProtocall services if concerned about a student.
AU students now have access to a personalized wellness platform, You@American, with self-checks and evaluations to help each student assess their challenges, set their own goals, and support their emotional wellbeing. Create the account through your AU portal and get started!