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About Us Student Health Center General Information

Hours of Operation

During Academic Year, starting August 29 

  • Monday–Friday, 8:00 a.m.–5:00 p.m.
  • On Mondays, telehealth appointments for certain appointment types are available from 5–8 p.m.
  • On Wednesdays, the SHC is closed from 9–10 a.m. for staff meetings

During Semester Breaks and Summer

  • Monday–Friday, 8:00 a.m.–4:30 p.m.
  • On Wednesdays, the SHC is closed from 9–10 a.m. for staff meetings

Making an Appointment

SHC services are available by appointment. To make an appointment, simply call us at 202-885-3380 or schedule online. Psychiatric appointments are only availale to be scheduled over the phone. 

If you cannot make your scheduled appointment, you need to cancel the appointment at least 2 hours ahead of the appointment time. This will open up an appointment for your fellow students.


Who is eligible to be seen at the Student Health Center?

All enrolled degree-seeking students at American University are welcome, regardless of type of individual insurance carried.

Medical Emergencies

If you're on campus and experience a medical emergency or become ill after the SHC is closed, immediately notify the Resident Assistant or Director on duty or Public Safety at 202-885-3636.

If you're off campus and have a medical emergency, dial 911.

Health Education Programs

Interested in learning about healthy living? The Center for Well-Being Programs and Psychological Services welcomes you to talk with a health educator, pick up literature, and learn about healthy lifestyle practices. 


At the Student Health Center, we're always looking to improve our quality of service. If you have any feedback that could help us better serve the campus community, feel free to email us at