What Is Swoop?
Swoop is American University's student engagement and rewards app. By participating in activities that support your academic, personal, and community success, you can earn points that can be redeemed for rewards such as:
- Eagle Eats
- Laundry credits
- Campus Store discounts
- Exclusive promotions and incentives
The more you engage, the more opportunities you'll have to earn points, unlock achievement tiers, and access rewards designed to enhance your AU experience.
How it works
1. Participate
Complete activities and milestones that support your success, such as:
- Attending New Student Orientation
- Participating in Welcome Week events
- Joining student organizations
- Completing important university surveys
- Engaging in campus events and programs
- Staying on track with key student responsibilities
2. Earn Points
As you participate, you'll earn Swoop points that are automatically tracked through university systems and event participation.
3. Redeem Rewards
Use your points to claim rewards right from the app, including Eagle Eats, laundry credits, and other campus benefits.
Student Achievement Levels
As you earn points, you'll advance through Swoop achievement levels:
- Bronze
- Silver
- Gold
- Platinum
- Diamond
Each level recognizes your continued engagement with the AU community and may unlock additional reward opportunities.
Featured rewards
Eagle Eats
Convert your points into Eagle Eats and enjoy meals around campus.
Laundry Credits
Turn points into laundry credits for added convenience.
AU Store Discounts
Unlock discounts on AU apparel, supplies, gifts, and more.
Special Promotions
Access exclusive rewards and opportunities throughout the year.
Why use Swoop?
Stay Connected
Discover opportunities to engage with campus life and build meaningful connections.
Be Recognized
Earn points and badges for accomplishments that contribute to your personal and academic success.
Get Rewarded
Redeem your points for practical benefits you can use throughout the academic year.
Make the Most of AU
Swoop helps you identify the experiences, resources, and activities that help students thrive at American University.
Frequently Asked Questions
Get more details about how Swoop works.
Who can use Swoop?
Swoop is available to eligible American University students.
How do I earn points?
Points are earned by participating in qualifying university activities, events, programs, and milestones.
Do I need to manually track my activities?
No. Many activities are automatically recognized through AU systems and event participation records.
Do points expire?
Refer to the Swoop Terms and Conditions for current policies regarding point eligibility, expiration, and reward redemption.
How often are rewards available?
Reward availability varies based on the specific reward and program guidelines.
Terms and Conditions
Participation in the Swoop program is subject to the official Swoop Terms and Conditions. Eligibility requirements, point values, reward availability, redemption limits, and program rules may change without notice.