You are here: American University Finance Transportation Newsletter September 2021 Transportation Newsletter

Transportation Programs Newsletter

Updates & Reminders

Shared-Moped Parking

Lime & Revel Shared-Mopeds should be parked in designated motorcycle parking zones, outlined by red lines, located in the Centennial Lower and Sports Center Level 3 Parking Garages. Drivers may receive a fine from the company if a scooter is left obstructing pedestrians or vehicles on campus. These mopeds may also be parked in any metered parking space neighboring campus.   

This a friendly reminder that all AU & WCL students, faculty and staff are required to park their vehicles in on-campus parking with a valid permit or payment. Parking on neighborhood streets is not permitted and a violation of AU’s Good Neighbor Policy.

Rideshare (Uber & Lyft) Pick-Up/Drop-Off

Out of concern for AU community members’ safety and traffic congestion on major roads near campus, AU asks that students, faculty, and staff request pick-up and drop-offs from rideshare companies within campus. Please use the following designated and light-blue curbed and signed locations:

  • East Campus Surface Lot
  • LL Letts Roadway
  • Hughes Hall Shuttle Cutout
  • Nebraska Hall

Calling rideshares to Nebraska, New Mexico, or Massachusetts Avenues creates congestions and drastically affects traffic flows around the university. Please be considerate of other commuters and AU’s neighbors and call rideshares within campus. 

Shared Scooter & Bike Parking

Ensure that you are parking shared scooters and bikes (such as those offered from Helbiz, Jump, Lyft & Spin) at the designated geo-fenced bike racks on campus and locking them to the racks in order to be in accordance with DC’s new scooter-locking law, which goes into effect October 1st, 2021. Whether you are parking them on or off campus, ensure they are out-of-the-way and not blocking pedestrian pathways on sidewalks in addition to being tethered to a bike rack or other permanent post.

3201 New Mexico & 4401 Connecticut Garages

Authorized AU staff members can now utilize the Self-Park Discount Code through the PayByPhone app to pay for hourly parking in the garages at 3201 New Mexico Avenue and 4401 Connecticut Avenue.

Staff members in both locations should be sure to check with their department administrator for authorization and access to their respective parking facilities. Once authorized, follow the instructions available on the Parking Website under “Virtual Self Park Code” to obtain the code for use with the PayByPhone app.

N2 & N4 Buses Back in Action!

The N2 and N4 buses have restored their regular pre-pandemic service during weekdays and evenings. The N6 will continue to run weeknights and weekends as it did before WMATA’s pandemic service changes. Click here for additional service changes effective September 5, 2021. Find local WMATA transit schedules in your Lyft app.

Tenleytown Metro Escalator Project

Metro is replacing seven escalators at the Tenleytown-AU Station, including all four entrance escalators. Construction on the project began August 30, 2021 and is expected to take approximately 2 ½ years to complete.

To accommodate construction activities, and ensure the project is completed as efficiently as possible, the west side entrance will close on Saturday, October 2 and Saturday, October 9, 2021. Customers will be able to access the station using the east entrance and elevator. Metro does not expect construction to impact pedestrian passageways, traffic or local businesses during the entrance closures.

Parking Desk Updates

Please ensure you have your physical AUID with you and ready whenever you visit the Parking Office’s front desk, located on the Terrace Level of Don Myers, immediately adjacent to the East Campus Surface Lot.

Summer Bike Collection

Over the summer, AUPD and Parking & Commuter Services collected suspected abandoned bikes around campus to ensure enough space for students arriving for the fall semester. If your bike has been picked up, it will be held until November 28, 2021 by AUPD. Bikes not claimed by close of business on the 28th will be donated.

Please call or visit the University Safety & Security Services front desk in the Terrace Level of Don Myers, next to the East Campus Surface Lot, to check if your bike was collected. Please have the serial number and description of the bike ready.

As a reminder, AU offers (and highly recommends) a free bike registration program in order to help identify and pair bikes with their owners and prevent theft. Please visit the Biking @ AU page on the Transportation Programs webpage for more information and instructions on how to register your bike.

Student Jobs: We Are Hiriing!

Parking & Commuter Services is looking for motivated and well-organized students who are interested in making the campus a greener and safer place. The PSA program offers an above-minimum starting wage, multiple leadership and promotional opportunities, and a great work environment for students. Help AU meet its sustainability goals by enforcing parking and meeting great people while doing it! PSA Positions start at 9 hours a week, with additional hours available through promotion.

If interested, email for an application.

Good Neighbor Parking Policy

In accordance with Washington, DC regulations and the University’s “Good Neighbor Policy,” all guests, students, faculty, and staff driving to campus are required to park on campus with the appropriate parking pass or pay-as-you-go payment. Parking is prohibited on all neighborhood streets while visiting any university property. Abiding by this policy is a condition of enrollment and employment with American University.

Important Dates

Fall 2021 Transportation Survey — October 4, 2021

Check your AU email to see if you’ve been selected to participate.

U•Pass Fall Deactivation — December 29, 2021

U•Pass Spring Reactivation — January 7, 2022*

U•Pass Spring Deactivation — May 22, 2022*