In order to best serve our students, while also maintaining safe practices during this time, the AU Library will be completing printing requests through a mediated printing strategy. This system will require AU students to choose a time to pick up their print jobs, and email their documents to be printed. Please refer to this step by step guide for assistance. The Print Center staff will then complete your printing request, and ensure that it is ready for you to pick up at your scheduled time.

Please follow this link to schedule your printing request: https://calendar.library.american.edu/spaces?lid=10824

Guide to Mediated Printing

  1. Reserve a time to pick up your printed documents using this calendar.
    • Please fill out the form completely
    • You will receive a confirmation email once your booking is complete. Please check your spam folder if you do not see this email in your inbox within 10 minutes.
    • Please note, all reservations must be made at least 4 hours in advance of when you would like to pick up a document.
  2. Email all documents you want printed to auprintcenter@gmail.com
    • Be sure to use your AU email (ending in @student.american.edu)
    • Within the email please include your full name and AUID.
    • You will receive a second confirmation email from a staff member, which will include your envelope number.
  3. Pick up your print job at your scheduled time
  4. Contact us if you have any further questions, or there is an issue with your print job
    • Please reach out to us at printing@american.edu if you have any further questions, you want to reschedule your pick up time, or there was a problem with your print job. We are happy to help.

Costs & Payment

The Library printers only accept EagleBucks or print funds. Students receive $25.00 per semester for printing needs. To check your print fund balance, please log into the Printing System and click the “Summary” in the upper right-hand corner. To access AU's printing system you must be on-campus or connected to the VPN. Visit here to find instructions on connecting to the VPN. If you did not receive print funds, please contact us.

Printing costs ten cents ($0.10) per page. All library printers default to double-sided printing to conserve paper.

Ink & Paper

The Library printers are able to print in black and white, and color. Paper sizes include 8.5 x 11, and 11 x 17. We are unable to print on A4 paper. Make sure that your file is formatted and saved with the correct paper size.

Printing Help

Email Icon printing@american.edu 

Please feel free to reach out with any questions and we will respond as soon as possible.

Guest Printing

Guest printing is not available with Papercut. However, free scanning to email or USB is available on the lower level, in the lobby area. Guests should visit the Information Desk in the first floor lobby for assistance. Guests are able to print at the UPS store, located in the tunnel of Bender Arena.