You are here: American University University Library Technology Audio / Visual Services

Due to COVID-19, as of 6:00 PM, Sunday, March 15, 2020 the Audio/Visual Services office is closed to non-library personnel. Patrons in need of assistance should contact Thank you for your flexibility during this time.

Learn more about changes to Library services and policies.

Audio/Visual Services

Audio/Visual Services provides classroom and event support in most areas campus-wide. General services include computer and video display, voice amplification, audio/video recording, and audio/video equipment. Special services include video conferencing, video streaming, analog to digital media conversion, CD/DVD copying, and consultation services. *Please note the Exceptions/Policies for all services.

The Spring Valley Building has an on-site Audio/Visual support team. Please contact them directly for support and for information regarding services in that building

Audio/Visual Services does not currently provide support in the following locations: Katzen Arts Center, McKinley, MGC Tavern, and the Washington College of Law. Many units on campus maintain specialized or restricted access spaces for their own use and we are unable to provide support in those areas. Please contact the divisions or units involved for their reservation and use policies.

Classroom Support

Most classrooms at AU are equipped with a digital projector or flat panel TV for computer display, a DVD player and speakers. The audio and video equipment in most but not all general classrooms around campus (outside of Katzen and the School of Communication) are maintained and supported by Audio/Visual Services. Regular classrooms are equipped with push button control panels for your convenience. There are a number of other classrooms equipped with additional capabilities including document cameras, multiple computer inputs, built-in video and audio recording equipment, etc.

Audio/Visual Services is always available for assistance and training in using the classroom technology, but please let us know at least 24 hours in advance if you'll need assistance. For weekend orders, please be sure to arrange assistance by close of business Thursday. This allows us to confidently guarantee that we have the necessary equipment and staff available to successfully complete your request.

Event Support

Audio/Visual Services can support University sponsored events in spaces throughout the campus. We can provide sound re-enforcement (microphones and PA systems), video projection, and audio/video recording in most indoor spaces. We can also provide outdoor PA systems in certain areas.

In order to help with your needs, you must first contact University Event Scheduling to schedule a space. You may request Audio Visual equipment when you reserve your room. However, you also need to contact Audio/Visual Services directly to ensure that you get the equipment you need for your event. To learn more about the services we provide for Events, please see our Event Policies.


Main Campus

Phone Icon (202) 885-2296
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Location IconAnderson Residence Hall, B43


Spring Valley Building

Phone Icon (202) 885-8205
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Location Icon Spring Valley - Room 328


Normal Business Hours

Mon-Fri: 7:30am-11:00pm
Sat-Sun: By Request

Multimedia Services

If you require a videographer or editing services, please contact the Academic Multimedia Services department. They provide support for video recording of lectures, conferences, and any post-production services you might require.

Visit AMS

Screencasting is available in select rooms on campus