You are here: American University Information Technology AU Managed Print Initiative

AU's Managed Print Initiative

Offers University Cost-Savings, Streamlined Service, and Modern Technologies Like Follow-Me Printing

Benefits of Managed Printing

AU's Office of Procurement and Contracts selected Centric Business Systems to implement a campus-wide managed print program, which will streamline the print process, significantly reduce costs, and provide a full-time expert vendor technician to service all copiers and networked printers.

  • Under the new program, each department will be charged a reduced monthly lease cost for its multi-functional devices (MFDs) and a reduced cost per copy/print produced for both MFDs and network printers.
  • The billing will be handled centrally and costs will be allocated to each department's budget monthly, reducing the need to manage copy and print bills.
  • Local (non-networked) printers have ceased to be supported, and are not included under this new program.
  • All existing MFDs/copiers were replaced with an equivalent or better, new device from Centric.

We appreciate your assistance and accommodation, as we make these changes in a very short period of time. We are confident that you will be pleased with the products and benefits the new print management program provides.

Request Support for MFDs or Network Printers

Help Desk staff photo

AU Community

The OIT Help Desk and Centric Business Systems provide support for managed network printers and copiers for the AU community (excluding WAMU and WCL).

Request Help

Kojo on Air

WAMU 88.5 FM Staff

WAMU IT staff and Centric Business Systems support the managed network printers and copiers on the WAMU floors of the Connecticut Ave. building.

Request Help

Washington College of Law

WCL Community

The WCL Help Desk and Centric Business Systems provide support for managed network printers and copiers on WCL's Tenley Campus.

Request Help