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Change Enablement

A people-first approach to enabling organizational change.

The OIT Change Enablement Team develop and drive successful change enablement strategies for technology that incorporate the five change management levers: developing communications, obtaining sponsorship, providing coaching, and training, and minimizing change resistance.  

This team’s people-first mission and efforts will result in faster change adoption rates, increased system utilization and understanding, and improved return on investment. As the Office of Information Technology navigates the expansion and implementation of multiple transformative enterprise applications, such as Workday, Salesforce, and ServiceNow, the need has arisen to embrace a formal change enablement strategy to manage the people side of those substantive changes to ensure successful adoption and ongoing maturity.

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Course Title Description

Introduction to Ellucian Colleague

This course will cover costing allocations, payroll accounting adjustments, position budgets and position budget amendments in Workday.

Introduction to BI MicroStrategy Navigate through a series of required modules to learn about access, domains, and reporting.
Introduction to Commonspot

Navigate through a series of modules to learn technical skills for updating and editing a webpage.

Key project and initiatives


AU's new ERP system for Human Resources, Payroll, Finance, and Budget and Learning. Workday Talent and Performance and Advanced Compensation are coming in Summer 2024.

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AU's new Customer Relationship Management System went live in December 2023.

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AU's Service Operations support for IT Service Management, Customer Service Management, Strategic Portfolio Management, and IT Operations Management. 

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