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Getting Started with Disability Accommodations

To receive disability accommodations for the first time at American University, you must register with the Academic Support and Access Center by submitting documentation and completing the three-step process outlined below.

The Three-Step Process

  1. Complete and return the Student Accommodations Questionnaire (SAQ).
  2. Submit documentation of your disability. See guidelines below. (Documentation may be uploaded as part of Step 1.)
  3. You will be assigned a Disability Access Advisor who will review your documentation and contact you when it is time to schedule your in-take appointment. Documentation review can take 1-2 weeks.

Steps 1 & 2 should be completed by the respective priority deadlines below. Documentation submitted after the priority deadlines will be reviewed in a timely fashion, but accommodation decision-making and implementation cannot be guaranteed by the beginning of the semester.

Priority Deadlines*:
For Spring 2019 – December 1, 2018
For Summer 2019 – April 1, 2019
For Fall 2019 – July 15, 2019

*Deadlines associated with traditional academic calendar. Students enrolling in programs with alternate calendars should submit their documentation for review upon paying enrollment deposit. As these are priority deadlines, missing the deadline does not make you ineligible for receiving accommodations.

Once Steps 1 & 2 have been completed, the student will be notified by an ASAC Disability Access Advisor regarding the decision. If accommodations are approved, the decision is provisional pending completion of Step 3. Step 3 should be completed in-person during the first few weeks of the semester or over the summer. Please note, if additional documentation/information is needed students will be contacted by a Disability Access Advisor.

Review of documentation typically takes 1-2 weeks; however, this time may be longer during high volume months.

Documentation Guidelines

If you have a disability that substantially limits one or more major life activities, you may be eligible for disability-related accommodations. To determine eligibility, we will need, from an appropriate, licensed health care professional, comprehensive and relevant documentation that explains the impact of your disability and makes a recommendation for accommodation.

Which form do I submit?

Documentation Guidelines for Severe and Chronic Medical Conditions
Examples Diagnoses: Autoimmune Diseases (Celiac Disease, Crohn’s Disease), Concussions, Migraines, Post-Concussive Syndrome, Physical and Orthopedic Disabilities, etc.

Documentation Guidelines for Sensory Conditions
Example Diagnoses: Deafness, Blindness, Hearing Impairment, Visual impairment 

Documentation Guidelines for Psychological Disabilities
Example Diagnoses: Mood Disorders, Anxiety Disorders, Post-Traumatic Stress Disorder, Sleep Disorders, Developmental Disabilities (Autism Spectrum Disorder), etc.

Documentation Guidelines for Learning Disabilities
Example Diagnoses: Learning Disabilities, Auditory Processing Disorder, Specific Learning Disorder in Reading, etc.

Documentation Guidelines for Allergies
Example Diagnoses: Environmental Allergies (Dust, Mold, Pollen etc.), Food Allergies (Peanuts, Shellfish, etc.)

Documentation Guidelines for Attention Deficit Hyperactivity Disorder (ADHD)
Example Diagnosis: ADHD

Temporary injuries or conditions

To request accommodations for a temporary injury, such as a broken limb, please schedule an appointment with a Disability Access Advisor.


If you wish to request disability-related housing accommodations, you must:

  1. Submit the Disability-Related Housing Accommodation Request Form, and
  2. Submit documentation that specifically addresses the disability-related housing accommodation being requested (please use the form listed above under Documentation Guidelines),
  3. Meet with a member of the ASAC Disability team. You will be contacted by the ASAC when you are ready for this step.
  4. Participate in the general housing application process through Housing and Residence Life (HRL) and meet all HRL deadlines.


If you wish to request disability-related dining accommodations, you must:

  1. Submit the disability-related dining accommodation request form
  2. Submit documentation that specifically addresses the disability-related dining accommodation being requested (please use the form listed above under Documentation Guidelines)
  3. Meet with a member of the ASAC Disability team. You will be contacted by the ASAC when you are ready for this step.

Animals on Campus

Emotional Support / Therapy / Assistance Animals may be approved as a disability-related housing accommodation with appropriate documentation, specifically a letter from a licensed professional who is familiar with your disability and explains why the animal is necessary for you to live in the residence hall. Detailed information about this process and guidelines for the documentation needed to support your request can be found at: Animals on Campus. Documents certifying the animal as an Emotional Support/ Therapy / Assistance Animal are not sufficient to support such requests.

If you use a service animal (a dog or miniature horse trained to perform specific tasks related to your disability), we encourage you to register the presence of your animal, but registering a service animal is not required.

Math Placement Test

If you are an incoming undergraduate, either freshman or transfer, you must take the math placement test. You will not be eligible to register for classes until you have taken the math placement test.

To request disability accommodations, such as extended time, for this test, see Requesting Accommodations on the Math Placement Test.

General information about the Math Placement Test can be found here on the Math & Stat Department website.

Policies and Procedures

Please visit our Policies and Procedures page for more information.