Laiko C. Quintero is the Program Manager for the University College in the Office of the Vice Provost of Undergraduate Studies. She has worked for American University since 2016 and is committed to the academic and personal development of first year students. Laiko's passion is helping students to feel connected to the university through strong personal relationships with students and faculty at AU. Her goal, as the Manager of UC, is to create non-traditional spaces for academic inquiry and to help students and faculty to learn from one another. Prior to working at American University Laiko was the Manager of Executive Degree Programs at the Johns Hopkins School of Advanced International Studies. She holds a Master of Education from the University at Buffalo in Higher Education Administration with a concentration in Student Affairs, a Bachelor of Science in Political Science, and Bachelor of Arts in Anthropology from SUNY Oneonta. Laiko has 12 years of experience in postsecondary education in academic advising, accreditation, admissions, career services, learning communities, multicultural student affairs, peer mentor programs quality enhancement plans, and teaching. During her free time Laiko enjoys reading memoirs, cooking, and schlepping her two kids to their evening activities and many weekend birthday parties.
Cynthia Bair Van Dam
Faculty Director, Complex Problems
Cindy Bair Van Dam is a compositionist who joined the Department of Literature faculty in 1995. In addition to teaching in the Writing Studies Program, Cindy is also the Chair of the General Education Committee and serves as the Faculty Director of the Complex Problems Community Pilot. She earned an MA from American University and a BA from the University of Nebraska. Before coming to AU, she taught in the English Department at Howard University. Her research interests include composition pedagogy, information literacy, and contingent faculty issues. In recognition of her leadership while developing the new AU Core, Cindy was honored with the Milton and Sonia Greenberg Scholarship of Teaching and Learning Award in 2017. She also won the University Honors Program's Outstanding Professor Award 2003-2004.
Program Coordinator, University College
Taylor Heath is the Program Coordinator for the University College in the Office of the Vice Provost of Undergraduate Studies. She has served in this position since July 2016 and is committed to helping first-year students in the living-learning community achieve success during their transition to the university. Whether it is coordinating programming including guest speakers and program-wide events, designing interactive and informative social media, or engaging with students one-on-one, Taylor hopes to facilitate connections between students, to the University College, and to the AU community, as well as to support and engage students through their growth and development during their first year. Before serving as the Program Coordinator, Taylor worked in other departments at American University including Housing and Dining Programs as a two-year resident assistant for second-year, transfer, and international students in Centennial Hall. She holds two Bachelors of Arts from American University in Sociology and Political Science, and is currently pursuing a Masters of Arts in Sociology. During her limited free time, Taylor enjoys reading ethnographies, cooking, and spotting cats.