Welcome back to American University after your time away from us. We are excited for you to reconnect with the community and re-establish the relationships you built in your previous time here at AU. There are some steps you will need to complete for your enrollment and re-entry to AU. Find what you need to know right here.
All checklist items are required to enroll at AU except where noted. Check your progress on
Link Requires Login your personalized checklist.
Meet with your Academic Advisor
Schedule a virtual advising meeting with your academic advisor.
Check out the AU Bookstore Optional for matriculation:
Grant proxy access to your student records Optional for matriculation:
Will a parent, guardian, or other user be making payments or viewing your expenses? Grant them access to your student account.
Complete account recovery steps
Establish your secret question and answer pairs in the event you need to reset a forgotten or expired password.
Learn about tuition refund insurance Optional for matriculation:
In the event that you might need to withdraw from AU, American University offers GradGuard tuition refund insurance through Allianz Global Assistance. If you believe that this is something you might benefit from, you have until the day before classes begin to enroll.
Confirm your emergency contacts
Make sure AU has an up-to-date list of your emergency contacts. To update, visit the academics tab on the student portal. Please note, if you are under 18, your parent/legal guardian must be your primary contact.
Apply or opt-out of on-campus housing
Returning students who did not secure a housing assignment through Reapplication or want to change a space they selected during Reapplication should click the "Read More" button to see their specific next steps.
Sign up for your meal plan Optional for matriculation:
Available Now — Due September 1, 2022 — Add to calendar
Review, enroll, or modify meal plan enrollment for upcoming Academic Year. Students living in AU campus housing may be required to enroll in a minimum meal plan determined by terms lived in housing and housing assignment. In these cases, meal plans will be default enrolled by One Card & Dining Services. Students will be able to increase their meal plan if required to hold a minimum meal plan.
|Academic Support and Access Center||Disability-related Accommodations, Academic Success Coaching, Math & Stat Lab, Student-Athlete Support Program, Supplemental Instruction, Tutoring Services, Writing Centerfirstname.lastname@example.org|
|Athletics||NCAA Division I Sportsemail@example.com|
|AU Abroad||Study Abroadfirstname.lastname@example.org|
|AU Central||Bill Payment Options, Payment Plans, Student Refund Information, Enrollment Verification, Tuition and Fees, Veterans Services, Tuition Refund Insuranceemail@example.com|
|AU Honors Program||Honors Curriculum, Merit Scholarships, Living-Learning Communityfirstname.lastname@example.org|
|Campus Store||Textbooks, School Supplies, AU Apparelemail@example.com|
|Career Center||Internships, Career Counselor, Major Choicefirstname.lastname@example.org|
|Center for Community Engagement and Service||Community Service Opportunities, Alternative Breaks, Community-Based Learning, DC Reads, Explore DCemail@example.com|
|Center for Diversity and Inclusion||Summer Transitions Enrichment Program (STEP), First Generation, LGBTQ, Multicultural Students, Intergroup Dialogue, Diversity and Inclusion Programs and Trainingfirstname.lastname@example.org|
|Center for Student Involvement||Student Programming, Student Organizations, Student Media, Fraternity and Sorority Life, Graduate Leadership Council, Student Government, Student Mediaemail@example.com|
|Counseling Center||Individual or Group Counseling or Therapy, Referrals, Consultations||202-885-3500||Unlisted for confidentiality|
|Financial Aid||Need-Based Financial Aid: Loans, Federal Work Studyfirstname.lastname@example.org|
|First Year Advising||Course registration, advising, American University Experience (AUx)||202-885-7000||FYadvising@american.edu|
|Health Promotion and Advocacy Center||Wellness resources, to promote healthy lifestyles, reduce high-risk behaviors, and offer a safe, non-discriminatory email@example.com|
|Housing & Residence Life||Housing Assignments, Residential Experience, Off-Campus Housingfirstname.lastname@example.org|
|International Student & Scholar Services||Immigration Process, International Students, International Student Orientation, Visa Informationemail@example.com|
|Kay Spiritual Life Center||Worship Services, Religious Life, Interfaith Dialoguefirstname.lastname@example.org|
|OIT Help Desk||Network Issues, Printing Issues, System Statusemail@example.com|
|One Card and Dining Programs||One Card, Meal Plans, EagleBucks, Dining Venuesfirstname.lastname@example.org
|Orientation, Transition & Retention||All American Welcome, Orientation, New Studentsemail@example.com|
|Parking and Commuter Services||U-Pass, Parking Enforcement, Parking Permits||202-885-3111||No email available|
|Student Employment||Federal Work Study, Part-Time jobs, Professional Jobs, Internshipsfirstname.lastname@example.org|
|Student Health Center||Immunizations, Health Insurance, Primary Care, Psychiatric Careemail@example.com|
|Undergraduate Education||American University Experience (AUx), Complex Problems, Core Curriculum, First-Year Advising, Living-Learning Communities, Special Academic Programs, Undergraduate Research, Academic Policies, Learning disabilities, Academic Accommodationsfirstname.lastname@example.org|
|University Police||Campus Safety, Lost Property||202-885-2527|