MyAU Portal

The entire incoming class poses with the Provost, the VP of Campus Life, and Clawed Z. Eagle

New students rub the talon of the eagle statue for good luck... during commencement, they'll do the same!

New students relax on the quad. Key Spiritual Life Center (also known as the flaming cupcake because of its bronze flame) is visible.

Congratulations and welcome to American University. We can’t wait for you to join our community of changemakers. Now that you’re admitted, you’ll take a number of steps to complete your enrollment. Find everything you need to know about getting started at AU right here.

First Steps

Access your account using your AUID, located in your admissions letter
Set up your AU email to receive updates
View your personalized checklist on your student portal

What's Next?

Activate your student account
Take the math placement exam (you will receive an email)
Submit credit exam results and final high school transcript

Check back over the next few months for more upcoming deadlines.

Browse Checklist Requires Login Review My Checklist

Your safety is our priority. Turn your phone into a personal safety device with the RAVE app.

Discover what makes AU such a great place to live, learn, and eat.

Did you know we have over 150 clubs and organizations? With exciting events and activities both on- and off-campus, you’ll be sure to find something to do at AU.

Enjoy the advantage of living in one of the world’s most exciting international cities with your AU U-Pass, your ticket to ride DC’s Metrorail and bus systems.

At AU, self-care is much more than a buzz word. We offer a collection of services committed to your health and wellness.

Explore everything the AU curriculum has to offer.

Get to know all about your new university.

New Student Checklist Don’t miss a step on your journey to AU.

All checklist items are required to enroll at AU except where noted. Check your progress on Link Requires Login your personalized checklist.

Available January - March

Activate your student account

Available Now

Activate your student account - it only takes a few clicks.
Learn Moreabout Activate your student account
How do I create an account, as a newly admitted or registered student?

Every AU student receives a unique username that provides access to AU's various on-line resources. If you are a new student, you will need to follow these steps to create your username:

Go to Student Account Creation.
Enter the following personal information when prompted:
your seven-digit AU ID number, which can be found on any official document from the university (required)
your Name (required)
your Date of Birth in the format of MM/DD/YYYY
Additionally, you may need:

last four digits of your Home Telephone number, or
the last four digits of your Social Security Number for domestic students

Then, enter your choice of an initial Password, which you will be required to change every 365 days.
You will be asked to agree to AU's technology policies.
The system will take a moment to create your username. At this point, the portal will display your user name, and your AU-sponsored Gmail account e-mail address.
Please record this information for future reference.

Immediately after you've created your account, you should:

Visit Self Service Password Reset to setup your account recovery options in the event you forget your password.
Next, you should go to the AU Gmail website at mail.student.american.edu to log into your email account to make sure you can access it. The password will be the one you selected for your myAU account.
Submit your enrollment deposit

Available Now

Submit your enrollment agreement and housing deposit by the following:

Early Decision:

January 15

Early Decision 2:

March 1

Regular Decision:

May 1
Learn Moreabout Submit your enrollment deposit
How do I submit my enrollment agreement and housing deposit?

To submit your enrollment agreement and housing deposit, follow the steps below:

Log on to myau.american.edu.
Click on the Academics tab on the left side
Under Personalized Links, select Enrollment Agreement and Housing Deposit.
Complete and submit with the $400 tuition and $200 housing deposits (use a credit card or e-check) by May 1.

Housing and roommate information will be available via the portal July 15 (for fall) and December 15 (for spring).

For further information, please contact:

Housing and Dining Programs
202-882-3370 or
housing@american.edu

Office of Admissions
202-885-6000 or
admissions@american.edu

Office of Admissions
202-885-6000 or
admissions@american.edu
Complete account recovery steps

Available Now

Establish your secret question and answer pairs in the event you need to reset a forgotten or expired password.
Learn Moreabout Complete account recovery steps
What is the Self-Service Password Reset (SSPR) tool?

AU's Self-Service Password Reset (SSPR) tool allows users, with an expired or forgotten password or a locked account, to reset their own password without having to call the IT Help Desk. Users can authenticate using an alternate mechanism or factor, such as answering security questions or validating an SMS code, to access their account.

End-user benefits include:

Speed and efficiency: Rather than waiting on hold for a help desk analyst to unlock or reset their account, users are empowered to use self-service, with immediate results and confirmation of success.
An introduction to automated help: Self-Service Password Reset is one of the first steps for many universities in implementing automation into their services. Unlike traditional password resets, SSPR eliminates the need for a phone call to the service desk and reduces the usual hold time to a mere few clicks of a button for the end user – introducing them to an automated and instantaneous self-help function. Many other service offerings are available via the OIT Self-Service Portal at https://help.american.edu.
High availability and security: SSPR eliminates the need to talk to a service provider and is available 24/7 via desktop or mobile devices, which help users feel both in control and secure.
Download myAU Mobile Optional for matriculation:

Available Now

View your class schedule, grades, finances, and assignments all in one place. Access your new student checklist, get directions around campus, and stay up-to-date on campus life with events and news feeds.
Learn Moreabout Download myAU Mobile
What does the myAU Mobile App allow me to do?

The myAU Mobile app is packed full of useful features and information regarding AU resources.

You can access your own academic information such as:

Grades
Class Schedule
Student Finance
Blackboard

Or, you can access general information on services at AU, such as:

AU Shuttle Tracker
Academic Calendar
News and Events
Departments and Services Directory
Confirm your emergency contacts

Available Now

Make sure AU has an up-to-date list of your emergency contacts. To update, visit the academics tab on the student portal. Please note, if you are under 18, your parent/legal guardian must be your primary contact.
Learn Moreabout Confirm your emergency contacts
As a student, how do I update my mailing address and/or emergency contacts?

It is important that the university always has your most up-to-date personal and emergency contact information. Students should review and update their contact information at the beginning of each semester.

Your information can be viewed when completing your housing application (as a new student), or anytime on your myAU portal.

If any information is not correct, please follow these steps to make updates:

Visit the Contact Information (Current Student).
Choose the address you wish to update.
Update the address and then click Submit.

Please note that if you are under 18, your parent/legal guardian must be your primary contact.
Submit school transcripts

Available Now — Due June 30, 2020 — Add to calendar

Send your final high school transcripts and, if applicable, any college-level credit transcripts by mail or email to American University’s Office of Admissions.

Learn Moreabout Submit school transcripts

Where do I send a transcript, as an incoming undergraduate student?

If you are in the process of applying, you must submit your current high school transcript.

If you have been admitted to AU, you must submit your final high school transcript as well as any college-level coursework you have completed (if applicable).

You can submit your transcripts to:

Office of Undergraduate Admissions
4400 Massachusetts Avenue, NW
Washington, DC 20016

Official transcripts can also be emailed to admissions@american.edu or faxed to 202-885-1025.
Submit placement credit exam results Optional for matriculation:

Available Now — Due July 31, 2020 — Add to calendar

If you have taken Advanced Placement (AP), International Baccalaureate (IB), or other placement exams, please request that those results be submitted to American University’s Office of Admissions to receive placement credit (if applicable).

Learn Moreabout Submit placement credit exam results

Does AU accept Advanced Placement (AP) or other test credit?

American University will accept a maximum of 30 credit hours from one or a combination of Advanced Placement (AP), International Baccalaureate, CLEP subject examinations, or other AU-approved test credit. All exam scores must be received by the American University Office of Admissions no later than the end of the second enrolled term. Exam scores more than six years old will not be accepted for credit. Advanced credit exams may be applied toward the major or minor, or as elective credit.

For more information, see test credit applicability to AU Core Curriculum. You can also visit our exam credit page for complete details.
Take the AU math placement test

Available Now — Due May 11, 2020 — Add to calendar

Take the math placement test prior to course registration, which begins in mid-June, to determine what level of mathematics or statistics you will need to enroll in.
Learn Moreabout Take the AU math placement test
How does the online placement test work?

All incoming students to American University, either transfers or freshmen, must take the mathematics placement test, including special programs students (Washington Mentorship Program, UM in DC, International Gateway Program etc.) and non-degree students who want to take a math or stat class.

The test consists of 32 multiple choice questions.
You are allowed up to 45 minutes to complete it.
You are allowed to use any calculator, during the test.
You must be the person who is taking the test.
Once the test has started, you must finish it. You cannot stop and come back to it later.
Do not sign in, unless you are ready to take and complete the test.

More information can be found on the Department of Mathematics & Statistics Mathematics Placement Test site.
Grant proxy access to your student records Optional for matriculation:

Available Now

Will a parent, guardian, or other user be making payments or viewing your expenses? Grant them access to your student account.
Learn Moreabout Grant proxy access to your student records
How do I grant proxy access for a parent or guardian to access tuition information via Eagle Service?

If you wish, you can grant your parents, guardians, or others the ability to access your academic and administrative information through a special "account" on the portal. You may create a separate user name for each individual and specify the level of access you authorize for him or her.

To protect your privacy, the Family Educational Rights and Privacy Act requires us to obtain your permission, before sharing your educational records.

To grant access, follow the steps below:

Visit Eagle Service - Financial Information
Sign in with your AU credentials.
Click on the Student Name and Icon.
Click on View/Add Proxy Access.
Select Person from the drop-down box and add a proxy. If the person you want is not listed, click on Add Another User and complete their information to add them to your proxy list.
Select the Permission for the proxy user. You can select to authorize your proxy to make a payment, view account summary, and/or view account activity.
Click Save, and then click the Submit button.
You can add multiple accounts for multiple different proxies.

When the person you authorized logs in to the myAU portal with the user name and password you created, they can access Eagle Service with only the access that you enabled for them. You can modify the access level at any time through Eagle Service.

You can also contact the OIT Help Desk to have the password reset or to have the account deleted. These accounts are yours to manage, and the Help Desk will only reset the passwords for you or the account holder.

Available in April

Submit your immunization form

Available Now — Due July 15, 2020 — Add to calendar

District of Columbia law requires that all students under age 26 provide proof of the immunizations listed on the AU Mandatory Immunization Form.

Learn Moreabout Submit your immunization form

How do I submit my required immunization form?

Students can upload a copy of their immunization record by logging onto the Student Health Center portal. Immunization forms can also be submitted via email to immunizations@american.edu.

Available in May

Get ready for College Writing—read the Writer as Witness book

Available Now — Due August 26, 2020 — Add to calendar

As part of your first year College Writing class, we have chosen a book that we call our "community text" for you to read before you arrive in August. You and your classmates will discuss the book and write about it in your College Writing class.

Learn Moreabout Get ready for College Writing—read the Writer as Witness book

What is Writer as Witness - College Writing?

To set the stage for your first year here at AU, we have chosen a book that we call our “community text” for you to read before you arrive in August. You and your classmates will discuss the book and write about it in your College Writing class. The Writing Studies Program and the Campus Store will also sponsor an essay contest to honor the best writing inspired by the community text.

We’re delighted to announce this year’s choice: Eli Saslow’s Rising Out of Hatred: The Awakening of a Former White Nationalist. We will bring Mr. Saslow to campus this fall for the twenty-third annual Writer as Witness Colloquium on Wednesday, September 2, at 8:00 p.m. in Bender Arena. He will address the American University community and meet with students and faculty to discuss the book, as well as the craft, artistry, and research that went into its creation.

Saslow is a Pulitzer Prize-winning journalist who writes for the Washington Post. It was in that role that he first wrote about Derek Black, a former White supremacist with key roles in that movement. In Rising Out of Hatred, Saslow documents Derek’s life choices, the culture that nurtured him into hate groups, and the community that nurtured him out. From a series of personal interviews and other research, Saslow paints a picture of an underground movement that has emerged into mainstream visibility, partly through the efforts of young Derek.

The American University Campus Store is offering Rising Out of Hatred at a discounted rate. You may order the book directly through the Campus Store Web site: shopamericanu.com. Copies will also be available for purchase at the Campus Store during all of the New Student Orientations, when you’ll have your first opportunity to talk with classmates about Rising Out of Hatred.

As you read, think about possible questions for the author to address during the September Colloquium. You may email questions or comments to lit@american.edu, or share them through social media on Twitter (@WriterAsWitness) or Facebook (search for Writer as Witness). You also will have the chance to ask your questions directly at the Writer as Witness Colloquium on September 2. We look forward to meeting you there to hear your responses to the provocative questions raised by Saslow’s work.
Tell us about yourself

Available Now — Due May 22, 2020 — Add to calendar

Complete the Class of 2024 New Eagle Information questionnaire to help your First-Year Instructor/Advisor get to know you, your academic interests, and extracurricular plans.
Complete the First Year Fall Course Registration Webinar

Available Now — Due June 11, 2020 — Add to calendar

In this all-encompassing webinar, you'll learn about your first semester courses, degree requirements, how to plan your courses, and how course registration happens. Your First-Year Instructor/Advisor will reach out with information about these webinars. You only need to register and attend one webinar. They will be held once a day on Tuesdays, Wednesdays, and Thursdays from May 19 through June 11.

Read Moreabout Complete the First Year Fall Course Registration Webinar
Get tuition refund insurance Optional for matriculation:

Available May 1, 2021 — Due August 23, 2021 — Add to calendar

In the event that you might need to withdraw from AU, American University offers GradGuard tuition refund insurance through Allianz Global Assistance. If you believe that this is something you might benefit from, you have until the day before classes begin to enroll.
Learn Moreabout Get tuition refund insurance
Tuition Refund Insurance Plan

AU has partnered with GradGuard/Allianz Global Assistance to make tuition refund insurance available to you and your family.

Tuition insurance acts as an extension of the University’s refund policy, reimbursing you for your tuition payment, housing and meal fees, and other nonrefundable expenses, if you withdraw for a covered reason at any time during the semester.
Tuition insurance is optional, and you will pay the insurance provider directly for coverage. The tuition insurance may be purchased each semester, up through the end of the second week of classes
Learn more on GradGuard's site.

For an update on COVID 19 coverage, please visit https://gradguard.com/static/files/Tuition-COVID-19-Coverage-Alert.pdf

Spring 2021 update:

Students may purchase insurance for the spring semester up until February 1. If they know they will utilize housing/dining by that time, they may call and purchase insurance, or increase their existing coverage if already signed up
Students may decide to insure potential housing/dining charges in case they decide to participate in the mini-mester. The cost for tuition insurance is $125 for $10,000 worth of coverage, so purchasing it to cover any potential housing/dining charges would be a minimal cost. This would also have to be purchased by February 1

Please direct questions to AUCentral@american.edu.

Available in June

Upload your One Card photo

Available Now — Due December 12, 2020 — Add to calendar

The AU One Card will be your all-access pass to campus. You’ll use it to enter your residence hall, purchase meals, check out books, print and more. You can either submit your photo online, then pick up your card at the front desk of your residence hall during move-in, or take a picture once you arrive on campus.
Learn Moreabout Upload your One Card photo
AU One Card (University ID Card) Photo Requirements

Photo Requirements

Do use a light, solid white or blue colored background.
Do submit a color photo.
Do submit a photo that is at least 300 x 375 pixels.
Do submit a photo that is less than 2 MB.
Don't include personal belongings, other people, pets, silly faces, or hands.
Don't look away from the camera or obscure a front view of your full face and shoulders.
Don't wear sunglasses or hats (with exception of religious head coverings).
Register for classes

Available Now — Due June 12, 2020 — Add to calendar

Now that you have completed the course registration tutorial, planned your courses, and your first-year advisor has reviewed your course choices, it's time to register for classes.
Review health insurance options Optional for matriculation:

Available Now — Due September 18, 2020 — Add to calendar

Health insurance is mandatory for full-time degree and resident students and international students on F-1 and J-1 visas. The Student Health Insurance Plan will automatically be billed to your student account. If you are covered under another insurance plan and would like to apply to waive coverage, you will need to submit a waiver.

Learn Moreabout Review health insurance options

How do I opt out of AU's student health insurance?

Health insurance is required for all full-time degree, resident, and international students with F1 and J1 visas.

Your automatic enrollment and charge will show on your billing statement; however, you can submit a Health Insurance Waiver, if you have your own insurance coverage.

Students who have not yet registered will have to wait up to week after they register to submit their waiver

Note: Opting out of health insurance is something that only the student can do for themselves.

If you want to opt out, you must submit a waiver request before September 18, 2020. (No waivers are possible after that date.) The earlier you request a waiver, the sooner the charge can be removed from your bill, so please try to do this before August if possible! The process is now open.

Here are the steps:

1. Have an electronic copy of your current insurance card and your American University student ID.
2. Go to: https://american.myahpcare.com/waiver
3. Select the 'Click Here to Enroll or Waive the Student Health Insurance Plan' link.
4. Login to the system by using the following:
o Login – AU ID (7-digits)Please enter A and the number 0 and then your 7 digit numeric AUID (the number found on your ID card, not your AU username)
o Password - Date of Birth in MMDDYYYY format, unless previously changed. (Ex: 01011990)
5. Select the 'Sign In' button.
6. On the home page, select "WAIVE" button from the "I Already Have Insurance" section.
7. Enter your insurance information and attach your required documentation.
8. Select the 'Submit Waiver' button at the bottom of the waiver form.

You will receive a message from Academic HealthPlans that you've submitted the waiver. This does not mean that it was approved; that decision will be made within 5-7 business days. You will receive an additional email from Academic HealthPlans once your waiver has been processed with the waiver decision.

If you have problems when submitting your waiver please use the chat feature located at the bottom of the Academic HealthPlans site or call 1-855-343-8387.

Student Health Center
Apply or opt-out of on-campus housing

Available Now — Due June 23, 2020 — Add to calendar

If you previously paid the housing deposit to American University, you must now apply or opt-out of on-campus housing through the Housing Portal. The portal will open on June 16 at 3 pm.
Learn Moreabout Apply or opt-out of on-campus housing
When does the housing application open for incoming first-year students?

First-Year students are defined as those who have been directly admitted to an undergraduate degree program at American University and have not attended another postsecondary institution (not including dual-enrollment credits completed during high school tenure). The housing status will be parallel to how the Office of Admissions has classified an incoming student.

Application opens for 2020-2021: June 16, 2020 at 3 p.m.
Priority deadline: June 23, 2020 at noon.
Get your books Optional for matriculation:

Available Now

Once your classes are picked, it will be time for materials. The

Complete your recreational sports and fitness registration Optional for matriculation:

Available Now

Skip the lines on you first visit to our fitness centers. In order to gain access to our recreational sports and fitness centers and programs, you are required to register. Make your first visit more seamless by submitting your registration online.

Learn Moreabout Complete your recreational sports and fitness registration

How can I register for recreational sports and fitness programs?

Skip the lines on you first visit to our fitness centers. In order to gain access to our recreational sports and fitness centers, you are required to register. Make your first visit more seamless by submitting your registration online.

Recreational Sports and Fitness, a unit within the Department of Athletics and Recreation, provides facilities and programs designed to meet a variety of needs and interests of the American University community. Memberships are available to University students, faculty, staff, affiliates, and the neighboring community.

An AU RecFit membership includes the use of the Jacobs Fitness Center, Cassell Fitness Center, Congressional Fitness Center, Reeves Aquatic Center, Bender Arena, and our outdoor facilities. Members also have the opportunity to participate in services including club sports, intramural sports, group exercise classes, personal training, and wellness programming.

All new members must complete a registration form in order to gain access to Recreational Sports and Fitness facilities and services. Registration forms are also available at the front desk of all fitness facilities.

For assistance with these forms, please call 202-885-6267 ext 3 or email recfitness@american.edu.

New at AU? Access for new students will begin during Welcome Week.
Learn about the American Payment Plan (APP) Optional for matriculation:

Available June 1, 2021 — Due July 15, 2021 — Add to calendar

AU offers an alternative to paying your bill in full at the start of every semester. The APP splits the fall and spring semester balances into monthly payments.
Learn Moreabout Learn about the American Payment Plan (APP">AU bookstore
American Payment Plan

American University offers the following monthly payment plans for the fall and spring terms:

5 Month Payment Plan
4 Month Payment Plan
3 Month Payment Plan
2 Month Payment Plan

Additional information - including the online application, terms and conditions, and deadlines for applying - is available online at: Payment Plans.

Available in July

Take online alcohol and sexual assault awareness training

Available Now — Due August 18, 2020 — Add to calendar

All AU students must complete online educational trainings on alcohol awareness and sexual assault prevention. The link and registration code will be emailed to students individually in late July and must be completed by August 18.
Sign up for your meal plan

Available Now — Due September 14, 2020 — Add to calendar

Review, enroll or modify meal plan enrollment for upcoming Academic Year. First- and second-year students residing in campus housing are required to be on a meal plan, based on credits earned at AU. The office of One Card & Dining Services will default enroll required meal plan holders in their specified meal plan as noted below. Students may elect to increase their meal plan enrollment from the minimum required meal plan through the meal plan portal. - First-year students living on campus are required to have at least a 175-Block meal plan.\r - Second-year students living on campus are required to have at least a 100-Block meal plan.\r
Learn Moreabout Sign up for your meal plan
Who is required to hold a meal plan?

Minimum Meal Plan Requirements are based on the Housing License Terms and Conditions as agreed upon by Housing & Residence Life.

First- and second-year students residing in campus housing are required to be on a meal plan, based on credits earned at AU.

First-year students living on campus are required to have at least a 175-Block meal plan.
Second-year students living on campus are required to have at least a 100-Block meal plan.
Apartment Residential Students (McDowell Hall Apartments, Nebraska Hall and the Frequency Apartments) will not be required to hold a meal plan.

Visit our Meal Plan site to learn more.
View and pay student account bill

Available July 1, 2021 — Due August 1, 2021 — Add to calendar

Students will receive an email notice in early July from the Office of Student Accounts indicating that their bill is available to view.

Learn Moreabout View and pay student account bill

How do I view my bill?

Students can access their student account bill from Eagle Service with their AU credentials. The University does not mail paper bills

Once you log in, you will have access to view your online PDF bill, account activity, and make payments.

You may grant access for others to view and pay your bill online by granting proxy access

Additional information is available online at: Eagle Service.

Frequently Asked Questions

Can my advanced credit exam count toward the AU Core?

Advanced credit exams may be used for major, minor, and elective credit, but may not be used to satisfy AU Core requirements. Specific information about exam credit is maintained by the Office of Admissions and is available in all advising units.

Written Communication and Information Literacy (W1) requirement: Incoming first-year students may satisfy the W1 requirement by completing the 6 credit hour Written Communication and Information Literacy I sequence of classes (2 courses) with a grade of “C” or better or receiving advanced credit for specific exams (published annually by the Office of Admissions) and earning a grade of “C” or better in the 3-credit hour WRTG-106.

Quantitative Literacy (Q1): Incoming first-year students may satisfy the Q1 requirement by completing a designated Quantitative Literacy I course with a grade of “C” or better or by receiving advanced credit for specific exams (published annually by the Office of Admissions), and also earning a grade of “C” or better in an appropriately designated Quantitative Literacy I course.

Can first-year students request who they want to live with?

Yes. You can request to room with another incoming first-year student. The only exception is that students who are part of a Living-Learning Community (LLC) cannot room with those who are not, or who are part of a different LLC.

How does the meal plan work?

AU has 10 dining locations on campus, from the Terrace Dining Room (TDR) to retail locations, all of which are included in your AU Dining Meal Plan. Once you select your meal plan, your AU OneCard works like a debit card. Swipe your card and a Meal Allowance, Meal Exchange, or EagleBucks will be deducted from your account automatically.

Meal Allowance: The number of meals that can be used in TDR, the all-you-care-to-eat dining spot. When you go in, the cashier will deduct one meal from your plan, and you’ll be free to eat as much as you like. You can also take your meal as a carryout (or “Meal 2 Go”), just let the cashier know when you enter.
Meal Exchange: You can exchange a meal allowance swipe for purchases at our on-campus retail food locations. This includes Global Fresh, freshii, Einstein Bagel, PI & FRY, Elevation Burger, SUBWAY, Eagle’s Nest POD Market, and Bleeker Street POD.
EagleBucks: These work like money on a debit card. Each time you make a purchase, the total is subtracted from the balance in your account. One EagleBuck equals one dollar. EagleBucks are accepted at all dining locations on campus, and also at many off-campus locations in the AU neighborhood.

See the full details!

How do I register for orientation?

At AU, our orientation is called Eagle Summit. After you submit your enrollment deposit, you’ll get an invitation email, delivered to your AU student email, once Eagle Summit registration opens in early April. You’ll be eligible to register 48 hours after you deposit.

What is All-American Welcome?

All-American Welcome is a two-week celebration that welcomes new and returning students to campus. It starts with new student move-in, which starts on Tuesday, August 20, and concludes Friday, September 6. Packed with more than 70 events, it’s a time for new students to get to know campus, their fellow students, and Washington, DC.

All-American Welcome is different to All-American Weekend, which is our weekend for alumni, families, and current students to come together and celebrate AU! This year, All-American Weekend will take place October 4–6, 2019.

How can I access my student account bill?

You can access your student account through Eagle Service by following these steps:

Visit Eagle Service - Financial Information
For a printable statement, select 'View Statement'

You can print a PDF of your bill for any semester. Additionally, you can view a list of your charges and credits by semester, verify your account balance, see whether a payment has been posted, and view pending financial aid.

Please note that your bill will continue updating as you make schedule changes and while charges, like housing and dining, are finalized. To get a full picture of the amount due, please ensure that you are registered full-time and can see both housing and meal plan charges on your account if applicable.

Reminders

Follow AU on social media for exciting things happening on campus.
Buying a computer for college? Learn more about computer and hardware recommendations.
Learn more about life at AU and the resources available to you.

Helpful Office Contacts
Office	Contact For	Phone	Email
Academic Support and Access Center	Disability-related Accommodations, Academic Success Coaching, Math & Stat Lab, Student-Athlete Support Program, Supplemental Instruction, Tutoring Services, Writing Center	202-885-3360	asac@american.edu
Admissions	Merit Award Questions, Final High School Transcripts	202-885-6000	admissions@american.edu
Athletics	NCAA Division I Sports	202-885-3000	athletics@american.edu
AU Abroad	Study Abroad	202-885-1320	auabroad@american.edu
AU Central	Bill Payment Options, Payment Plans, Student Refund Information, Enrollment Verification, Tuition and Fees, Veterans Services, Tuition Refund Insurance	202-885-8000	aucentral@american.edu
AU Honors Program	Honors Curriculum, Merit Scholarships, Living-Learning Community	202-885-6194	honors@american.edu
Campus Store	Textbooks, School Supplies, AU Apparel	202-885-6300	american@bkstr.com
Career Center	Internships, Career Counselor, Major Choice	202-885-1804	careercenter@american.edu
Center for Community Engagement and Service	Community Service Opportunities, Alternative Breaks, Community-Based Learning, DC Reads, Explore DC	202-885-7378	volunteer@american.edu
Center for Diversity and Inclusion	Summer Transitions Enrichment Program (STEP), First Generation, LGBTQ, Multicultural Students, Intergroup Dialogue, Diversity and Inclusion Programs and Training	202-885-3651	cdi@american.edu
Counseling Center	Individual or Group Counseling or Therapy, Referrals, Consultations	202-885-3500	Unlisted for confidentiality
Financial Aid	Need-Based Financial Aid: Loans, Federal Work Study	202-885-6500	financialaid@american.edu
First Year Advising	Course registration, advising, American University Experience (AUx)	202-885-7000	FYadvising@american.edu
Housing & Residence Life	Housing Assignments, Residential Experience, Off-Campus Housing	202-885-3370	housing@american.edu
International Student & Scholar Services	Immigration Process, International Students, International Student Orientation, Visa Information	202-885-3350	isss@american.edu
OIT Help Desk	Network Issues, Printing Issues, System Status	202-885-2550	helpdesk@american.edu
Kay Spiritual Life Center	Worship Services, Religious Life, Interfaith Dialogue	202-885-3320	kslc@american.edu
One Card and Dining Programs	One Card, Meal Plans, EagleBucks, Dining Venues	202-885-2273	idcards@american.edu mealplans@american.edu
Orientation, Transition & Retention	Eagle Summit, All American Welcome, Orientation, New Students	202-885-3303	orientation@american.edu
Parking and Traffic Operations	U-Pass, Parking Enforcement, Parking Permits	202-885-3111	No email available
University Police	Campus Safety, Lost Property	202-885-2527	No email available
Student Activities	Student Programming, Student Organizations, Student Media, Fraternity and Sorority Life, Graduate Leadership Council, Student Government, Student Media	202-885-3390	activities@american.edu
Student Employment	Federal Work Study, Part-Time jobs, Professional Jobs, Internships	202-885-2591	studentjobs@american.edu
Student Health Center	Immunizations, Health Insurance, Primary Care, Psychiatric Care	202-885-3380	shc@american.edu
Undergraduate Education	American University Experience (AUx), Complex Problems, Core Curriculum, First-Year Advising, Living-Learning Communities, Special Academic Programs, Undergraduate Research, Academic Policies, Learning disabilities, Academic Accommodations	202-885-3724	undergraduatestudies@american.edu
Health Promotion and Advocacy Center	Wellness resources, to promote healthy lifestyles, reduce high-risk behaviors, and offer a safe, non-discriminatory environment.	202-885-3276	hpac@american.edu

New Undergraduate Students

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