You are here: American University New Undergraduate Students

Let the monumental journey begin

Congratulations and welcome to American University. We can’t wait for you to join our community of changemakers. Now that you’re admitted, you’ll take a number of steps to complete your enrollment. Find everything you need to know about getting started at AU right here.

First Steps

  1. Access your account using your AUID, located in your admissions letter
  2. Set up your AU email to receive updates
  3. View your personalized checklist on your student portal

What's Next?

  • Sign up for an Admitted Student Event

  • Activate your student account

  • Take the math placement exam (you will receive an email)

  • Submit credit exam results and final high school transcript

Check back over the next few months for more upcoming deadlines.

Browse Checklist  Requires Login Review My Checklist

New Student Checklist Don’t miss a step on your journey to AU.

All checklist items are required to enroll at AU except where noted. Check your progress on Link Requires Login your personalized checklist.

Checklist is temporarily experiencing technical difficulties. Please check back again soon.

International students on AU's campus

International Student and Scholar Services (ISSS)

For international students, check your immigration requirements.

Learn More

Student receiving help at Welcome Week

Academic Support and Access Center (ASAC)

ASAC works with students with disabilities to provide equal access to university programs and services.

Get Started

Students walking in the School of International Service

Transfer Student?

If you are a transfer student and want access to your own personalized new student checklist, simply click below.

Personalized Checklist

Frequently Asked Questions

Below we have collected links with information that answers the most frequently asked questions we receive from new students and their families. If you have additional questions, please do not hesitate to reach out directly to these offices.

How can we help?

Helpful Office Contacts
Office Contact for Phone Email
Academic Support and Access Center Disability-related Accommodations, Academic Success Coaching, Math & Stat Lab, Student-Athlete Support Program, Supplemental Instruction, Tutoring Services, Writing Center 202-885-3360 [email protected]
Admissions Merit Award Questions, Final High School Transcripts 202-885-6000 [email protected]
Athletics NCAA Division I Sports 202-885-3000 [email protected]
AU Abroad Study Abroad 202-885-1320 [email protected]
AU Central Bill Payment Options, Payment Plans, Student Refund Information, Enrollment Verification, Tuition and Fees, Veterans Services, Tuition Refund Insurance 202-885-8000 [email protected]
AU Honors Program Honors Curriculum, Merit Scholarships, Living-Learning Community 202-885-6194 [email protected]
Campus Store Textbooks, School Supplies, AU Apparel 202-885-6300 [email protected]
Career Center Internships, Career Counselor, Major Choice 202-885-1804 [email protected]
Center for Community Engagement and Service Community Service Opportunities, Alternative Breaks, Community-Based Learning, DC Reads, Explore DC 202-885-7378 [email protected]
Center for Diversity and Inclusion Summer Transitions Enrichment Program (STEP), First Generation, LGBTQ, Multicultural Students, Intergroup Dialogue, Diversity and Inclusion Programs and Training 202-885-3651 [email protected]
Center for Student Involvement Student Programming, Student Organizations, Student Media, Fraternity and Sorority Life, Graduate Leadership Council, Student Government, Student Media 202-885-3390 [email protected]
Counseling Center Individual or Group Counseling or Therapy, Referrals, Consultations 202-885-3500 Unlisted for confidentiality
Financial Aid Need-Based Financial Aid: Loans, Federal Work Study 202-885-6500 [email protected]
First Year Advising Course registration, advising, American University Experience (AUx) 202-885-7000 [email protected]
Health Promotion and Advocacy Center Wellness resources, to promote healthy lifestyles, reduce high-risk behaviors, and offer a safe, non-discriminatory environment. 202-885-3276 [email protected]
Housing & Residence Life Housing Assignments, Residential Experience, Off-Campus Housing 202-885-3370 [email protected]
International Student & Scholar Services Immigration Process, International Students, International Student Orientation, Visa Information 202-885-3350 [email protected]
Kay Spiritual Life Center Worship Services, Religious Life, Interfaith Dialogue 202-885-3320 [email protected]
OIT Help Desk Network Issues, Printing Issues, System Status 202-885-2550 [email protected]
One Card and Dining Programs One Card, Meal Plans, EagleBucks, Dining Venues 202-885-2273 [email protected]
[email protected]
Orientation, Transition & Retention All American Welcome, Orientation, New Students 202-885-3303 [email protected]
Parking and Commuter Services U-Pass, Parking Enforcement, Parking Permits 202-885-3111 No email available
Student Employment Federal Work Study, Part-Time jobs, Professional Jobs, Internships 202-885-2591 [email protected]
Student Health Center Immunizations, Health Insurance, Primary Care, Psychiatric Care 202-885-3380 [email protected]
Undergraduate Education American University Experience (AUx), Complex Problems, Core Curriculum, First-Year Advising, Living-Learning Communities, Special Academic Programs, Undergraduate Research, Academic Policies, Learning disabilities, Academic Accommodations 202-885-3724 [email protected]
University Police Campus Safety, Lost Property 202-885-2527