
International Student and Scholar Services (ISSS)
For international students and U.S. Global Nomads, see your next steps.
Congratulations and welcome to American University. We can’t wait for you to join our community of changemakers. Now that you’re admitted, you’ll take a number of steps to complete your enrollment. Find everything you need to know about getting started at AU right here.
Activate your student account
Take the math placement exam (you will receive an email)
Submit credit exam results and final high school transcript
Check back over the next few months for more upcoming deadlines.
Your safety is our priority. Turn your phone into a personal safety device with the RAVE app.
Discover what makes AU such a great place to live, learn, and eat.
Did you know we have over 150 clubs and organizations? With exciting events and activities both on- and off-campus, you’ll be sure to find something to do at AU.
Enjoy the advantage of living in one of the world’s most exciting international cities with your AU U-Pass, your ticket to ride DC’s Metrorail and bus systems.
At AU, self-care is much more than a buzz word. We offer a collection of services committed to your health and wellness.
Explore everything the AU curriculum has to offer.
Get to know all about your new university.
All checklist items are required to enroll at AU except where noted. Check your progress on Link Requires Login your personalized checklist.
Activate your student account
Available Now
Activate your student account - it only takes a few clicks.
Submit your enrollment deposit
Available Now
Submit your enrollment agreement and housing deposit by the following:
Complete account recovery steps
Available Now
Establish your secret question and answer pairs in the event you need to reset a forgotten or expired password.
Download myAU Mobile Optional for matriculation:
Available Now
View your class schedule, grades, finances, and assignments all in one place. Access your new student checklist, get directions around campus, and stay up-to-date on campus life with events and news feeds.
Confirm your emergency contacts
Available Now
Make sure AU has an up-to-date list of your emergency contacts. To update, visit the academics tab on the student portal. Please note, if you are under 18, your parent/legal guardian must be your primary contact.
Submit school transcripts
Available Now — Due June 30, 2020 — Add to calendar
Send your final high school transcripts and, if applicable, any college-level credit transcripts by mail or email to American University’s Office of Admissions.
Submit placement credit exam results Optional for matriculation:
Available Now — Due July 31, 2020 — Add to calendar
If you have taken Advanced Placement (AP), International Baccalaureate (IB), or other placement exams, please request that those results be submitted to American University’s Office of Admissions to receive placement credit (if applicable).
Take the AU math placement test
Available Now — Due May 11, 2020 — Add to calendar
Take the math placement test prior to course registration, which begins in mid-June, to determine what level of mathematics or statistics you will need to enroll in.
Grant proxy access to your student records Optional for matriculation:
Available Now
Will a parent, guardian, or other user be making payments or viewing your expenses? Grant them access to your student account.
Submit your immunization form
Available Now — Due July 15, 2020 — Add to calendar
District of Columbia law requires that all students under age 26 provide proof of the immunizations listed on the AU Mandatory Immunization Form.
Get ready for College Writing—read the Writer as Witness book
Available Now — Due August 26, 2020 — Add to calendar
As part of your first year College Writing class, we have chosen a book that we call our "community text" for you to read before you arrive in August. You and your classmates will discuss the book and write about it in your College Writing class.
Tell us about yourself
Available Now — Due May 22, 2020 — Add to calendar
Complete the Class of 2024 New Eagle Information questionnaire to help your First-Year Instructor/Advisor get to know you, your academic interests, and extracurricular plans.
Complete the First Year Fall Course Registration Webinar
Available Now — Due June 11, 2020 — Add to calendar
In this all-encompassing webinar, you'll learn about your first semester courses, degree requirements, how to plan your courses, and how course registration happens. Your First-Year Instructor/Advisor will reach out with information about these webinars. You only need to register and attend one webinar. They will be held once a day on Tuesdays, Wednesdays, and Thursdays from May 19 through June 11.
Get tuition refund insurance Optional for matriculation:
Available May 1, 2021 — Due August 23, 2021 — Add to calendar
In the event that you might need to withdraw from AU, American University offers GradGuard tuition refund insurance through Allianz Global Assistance. If you believe that this is something you might benefit from, you have until the day before classes begin to enroll.
Upload your One Card photo
Available Now — Due December 12, 2020 — Add to calendar
The AU One Card will be your all-access pass to campus. You’ll use it to enter your residence hall, purchase meals, check out books, print and more. You can either submit your photo online, then pick up your card at the front desk of your residence hall during move-in, or take a picture once you arrive on campus.
Register for classes
Available Now — Due June 12, 2020 — Add to calendar
Now that you have completed the course registration tutorial, planned your courses, and your first-year advisor has reviewed your course choices, it's time to register for classes.
Review health insurance options Optional for matriculation:
Available Now — Due September 18, 2020 — Add to calendar
Health insurance is mandatory for full-time degree and resident students and international students on F-1 and J-1 visas. The Student Health Insurance Plan will automatically be billed to your student account. If you are covered under another insurance plan and would like to apply to waive coverage, you will need to submit a waiver.
Apply or opt-out of on-campus housing
Available Now — Due June 23, 2020 — Add to calendar
If you previously paid the housing deposit to American University, you must now apply or opt-out of on-campus housing through the Housing Portal. The portal will open on June 16 at 3 pm.
Get your books Optional for matriculation:
Available Now
Complete your recreational sports and fitness registration Optional for matriculation:
Available Now
Skip the lines on you first visit to our fitness centers. In order to gain access to our recreational sports and fitness centers and programs, you are required to register. Make your first visit more seamless by submitting your registration online.
Learn about the American Payment Plan (APP) Optional for matriculation:
Available June 1, 2021 — Due July 15, 2021 — Add to calendar
AU offers an alternative to paying your bill in full at the start of every semester. The APP splits the fall and spring semester balances into monthly payments.
Take online alcohol and sexual assault awareness training
Available Now — Due August 18, 2020 — Add to calendar
All AU students must complete online educational trainings on alcohol awareness and sexual assault prevention. The link and registration code will be emailed to students individually in late July and must be completed by August 18.
Sign up for your meal plan
Available Now — Due September 14, 2020 — Add to calendar
Review, enroll or modify meal plan enrollment for upcoming Academic Year. First- and second-year students residing in campus housing are required to be on a meal plan, based on credits earned at AU. The office of One Card & Dining Services will default enroll required meal plan holders in their specified meal plan as noted below. Students may elect to increase their meal plan enrollment from the minimum required meal plan through the meal plan portal. - First-year students living on campus are required to have at least a 175-Block meal plan.\r - Second-year students living on campus are required to have at least a 100-Block meal plan.\r
View and pay student account bill
Available July 1, 2021 — Due August 1, 2021 — Add to calendar
Students will receive an email notice in early July from the Office of Student Accounts indicating that their bill is available to view.
For international students and U.S. Global Nomads, see your next steps.
ASAC works with students with disabilities to provide equal access to university programs and services.
If you are a transfer student and want access to your own personalized new student checklist, simply click below.
Learn more about SPA's certificate programs open to all incoming students:
Advanced credit exams may be used for major, minor, and elective credit, but may not be used to satisfy AU Core requirements. Specific information about exam credit is maintained by the Office of Admissions and is available in all advising units.
Written Communication and Information Literacy (W1) requirement: Incoming first-year students may satisfy the W1 requirement by completing the 6 credit hour Written Communication and Information Literacy I sequence of classes (2 courses) with a grade of “C” or better or receiving advanced credit for specific exams (published annually by the Office of Admissions) and earning a grade of “C” or better in the 3-credit hour WRTG-106.
Quantitative Literacy (Q1): Incoming first-year students may satisfy the Q1 requirement by completing a designated Quantitative Literacy I course with a grade of “C” or better or by receiving advanced credit for specific exams (published annually by the Office of Admissions), and also earning a grade of “C” or better in an appropriately designated Quantitative Literacy I course.
Yes. You can request to room with another incoming first-year student. The only exception is that students who are part of a Living-Learning Community (LLC) cannot room with those who are not, or who are part of a different LLC.
AU has 10 dining locations on campus, from the Terrace Dining Room (TDR) to retail locations, all of which are included in your AU Dining Meal Plan. Once you select your meal plan, your AU OneCard works like a debit card. Swipe your card and a Meal Allowance, Meal Exchange, or EagleBucks will be deducted from your account automatically.
At AU, our orientation is called Eagle Summit. After you submit your enrollment deposit, you’ll get an invitation email, delivered to your AU student email, once Eagle Summit registration opens in early April. You’ll be eligible to register 48 hours after you deposit.
All-American Welcome is a two-week celebration that welcomes new and returning students to campus. It starts with new student move-in, which starts on Tuesday, August 20, and concludes Friday, September 6. Packed with more than 70 events, it’s a time for new students to get to know campus, their fellow students, and Washington, DC.
All-American Welcome is different to All-American Weekend, which is our weekend for alumni, families, and current students to come together and celebrate AU! This year, All-American Weekend will take place October 4–6, 2019.
You can access your student account through Eagle Service by following these steps:
You can print a PDF of your bill for any semester. Additionally, you can view a list of your charges and credits by semester, verify your account balance, see whether a payment has been posted, and view pending financial aid.
Please note that your bill will continue updating as you make schedule changes and while charges, like housing and dining, are finalized. To get a full picture of the amount due, please ensure that you are registered full-time and can see both housing and meal plan charges on your account if applicable.
Follow AU on social media for exciting things happening on campus.
Buying a computer for college? Learn more about computer and hardware recommendations.
Learn more about life at AU and the resources available to you.
Office | Contact For | Phone | |
---|---|---|---|
Academic Support and Access Center | Disability-related Accommodations, Academic Success Coaching, Math & Stat Lab, Student-Athlete Support Program, Supplemental Instruction, Tutoring Services, Writing Center | 202-885-3360 | asac@american.edu |
Admissions | Merit Award Questions, Final High School Transcripts | 202-885-6000 | admissions@american.edu |
Athletics | NCAA Division I Sports | 202-885-3000 | athletics@american.edu |
AU Abroad | Study Abroad | 202-885-1320 | auabroad@american.edu |
AU Central | Bill Payment Options, Payment Plans, Student Refund Information, Enrollment Verification, Tuition and Fees, Veterans Services, Tuition Refund Insurance | 202-885-8000 | aucentral@american.edu |
AU Honors Program | Honors Curriculum, Merit Scholarships, Living-Learning Community | 202-885-6194 | honors@american.edu |
Campus Store | Textbooks, School Supplies, AU Apparel | 202-885-6300 | american@bkstr.com |
Career Center | Internships, Career Counselor, Major Choice | 202-885-1804 | careercenter@american.edu |
Center for Community Engagement and Service | Community Service Opportunities, Alternative Breaks, Community-Based Learning, DC Reads, Explore DC | 202-885-7378 | volunteer@american.edu |
Center for Diversity and Inclusion | Summer Transitions Enrichment Program (STEP), First Generation, LGBTQ, Multicultural Students, Intergroup Dialogue, Diversity and Inclusion Programs and Training | 202-885-3651 | cdi@american.edu |
Counseling Center | Individual or Group Counseling or Therapy, Referrals, Consultations | 202-885-3500 | Unlisted for confidentiality |
Financial Aid | Need-Based Financial Aid: Loans, Federal Work Study | 202-885-6500 | financialaid@american.edu |
First Year Advising | Course registration, advising, American University Experience (AUx) | 202-885-7000 | FYadvising@american.edu |
Housing & Residence Life | Housing Assignments, Residential Experience, Off-Campus Housing | 202-885-3370 | housing@american.edu |
International Student & Scholar Services | Immigration Process, International Students, International Student Orientation, Visa Information | 202-885-3350 | isss@american.edu |
OIT Help Desk | Network Issues, Printing Issues, System Status | 202-885-2550 | helpdesk@american.edu |
Kay Spiritual Life Center | Worship Services, Religious Life, Interfaith Dialogue | 202-885-3320 | kslc@american.edu |
One Card and Dining Programs | One Card, Meal Plans, EagleBucks, Dining Venues | 202-885-2273 | idcards@american.edu mealplans@american.edu |
Orientation, Transition & Retention | Eagle Summit, All American Welcome, Orientation, New Students | 202-885-3303 | orientation@american.edu |
Parking and Traffic Operations | U-Pass, Parking Enforcement, Parking Permits | 202-885-3111 | No email available |
University Police | Campus Safety, Lost Property | 202-885-2527 | No email available |
Student Activities | Student Programming, Student Organizations, Student Media, Fraternity and Sorority Life, Graduate Leadership Council, Student Government, Student Media | 202-885-3390 | activities@american.edu |
Student Employment | Federal Work Study, Part-Time jobs, Professional Jobs, Internships | 202-885-2591 | studentjobs@american.edu |
Student Health Center | Immunizations, Health Insurance, Primary Care, Psychiatric Care | 202-885-3380 | shc@american.edu |
Undergraduate Education | American University Experience (AUx), Complex Problems, Core Curriculum, First-Year Advising, Living-Learning Communities, Special Academic Programs, Undergraduate Research, Academic Policies, Learning disabilities, Academic Accommodations | 202-885-3724 | undergraduatestudies@american.edu |
Health Promotion and Advocacy Center | Wellness resources, to promote healthy lifestyles, reduce high-risk behaviors, and offer a safe, non-discriminatory environment. | 202-885-3276 | hpac@american.edu |