You are here: New Undergraduate Students

Let The Monumental Journey Begin

Congratulations and welcome to American University. We can’t wait for you to join our community of changemakers. Now that you’re admitted, you’ll take a number of steps to complete your enrollment. Find everything you need to know about getting started at AU right here.

First Steps

  1. Access your account using your AUID, located in your admissions letter
  2. Set up your AU email to receive updates
  3. View your personalized checklist on your student portal

What's Next?

  • Submit your Housing Application and Preferences Form by May 6

  • Register for Eagle Summit by June 14

  • Make sure your immunizations are up to date by July 15

Check back every few weeks for upcoming deadlines.

Browse Checklist  Requires Login Review My Checklist

New Student Checklist Don’t miss a step on your journey to AU.

All checklist items are required to enroll at AU except where noted. Check your progress on Link Requires Login your personalized checklist.

Available in March

  1. Activate your student account

    Available Now

    Activate your student account - it only takes a few clicks.

    Learn Moreabout Activate your student account

  2. Submit your enrollment deposit

    Available Now

    Submit your enrollment agreement and housing deposit by the following:

    Early Decision:
    January 15
    Early Decision 2:
    March 1
    Regular Decision:
    May 1
    Fall Transfers:
    July 1

    Learn Moreabout Submit your enrollment deposit

  3. Grant proxy access to your student records Optional for matriculation:

    Available Now

    Will a parent, guardian, or other user be making payments or viewing your expenses? Grant them access to your student account.

    Learn Moreabout Grant proxy access to your student records

  4. Complete account recovery steps

    Available Now

    Establish your secret question and answer pairs in the event you need to reset a forgotten or expired password.

    Learn Moreabout Complete account recovery steps

  5. Download myAU Mobile Optional for matriculation:

    Available Now

    View your class schedule, grades, finances, and assignments all in one place. Access your new student checklist, get directions around campus, and stay up-to-date on campus life with events and news feeds.

    Learn Moreabout Download myAU Mobile

  6. Take the AU math placement test

    Available Now — Due June 5, 2019 — Add to calendar

    Take the math placement test prior to course registration, which begins in early June, to determine what level of mathematics or statistics you will need to enroll in.

    Learn Moreabout Take the AU math placement test

  7. Submit placement credit exam results Optional for matriculation:

    Available Now — Due June 30, 2019 — Add to calendar

    If you have taken Advanced Placement (AP), International Baccalaureate (IB), or other placement exams, please request that those results be submitted to American University’s Office of Admissions to receive placement credit (if applicable).

    Learn Moreabout Submit placement credit exam results

  8. Get tuition refund insurance Optional for matriculation:

    Available Now — Due August 25, 2019 — Add to calendar

    In the event that you might need to withdraw from AU, American University offers GradGuard tuition refund insurance through Allianz Global Assistance. If you believe that this is something you might benefit from, you have until the day before classes begin to enroll.

    Learn Moreabout Get tuition refund insurance

  9. Confirm your emergency contacts

    Available Now

    Make sure AU has an up-to-date list of your emergency contacts. To update, visit the academics tab on the student portal. Please note, if you are under 18, your parent/legal guardian must be your primary contact.

    Learn Moreabout Confirm your emergency contacts

  10. Submit school transcripts

    Available Now — Due June 30, 2019 — Add to calendar

    Send your final high school transcripts and, if applicable, any college-level credit transcripts by mail or email to American University’s Office of Admissions.

    Learn Moreabout Submit school transcripts

  11. Complete online orientation

    Available March 31, 2019

    Ensure a smooth transition to AU and prepare for your life as an Eagle with online orientation. Learn about academics, support services, life at AU, financing your education, and policies and safety. The course should take you about 45 minutes and can be referred back to at any time.

    Learn Moreabout Complete online orientation

International students on AU's campus

International Student and Scholar Services (ISSS)

For international students and U.S. Global Nomads, learn about your next steps.

Learn More

Student receiving help at Welcome Week

Academic Support and Access Center (ASAC)

ASAC works with students with disabilities to provide equal access to university programs and services.

Get Started

Frequently Asked Questions

Advanced credit exams may be used for major, minor, and elective credit, but may not be used to satisfy AU Core requirements. Specific information about exam credit is maintained by the Office of Admissions and is available in all advising units.

Written Communication and Information Literacy (W1) requirement: Incoming first-year students may satisfy the W1 requirement by completing the 6 credit hour Written Communication and Information Literacy I sequence of classes (2 courses) with a grade of “C” or better or receiving advanced credit for specific exams (published annually by the Office of Admissions) and earning a grade of “C” or better in the 3-credit hour WRTG-106.

Quantitative Literacy (Q1): Incoming first-year students may satisfy the Q1 requirement by completing a designated Quantitative Literacy I course with a grade of “C” or better or by receiving advanced credit for specific exams (published annually by the Office of Admissions), and also earning a grade of “C” or better in an appropriately designated Quantitative Literacy I course.

Yes. You can request to room with another incoming first-year student. The only exception is that students who are part of a Living-Learning Community (LLC) cannot room with those who are not, or who are part of a different LLC.

AU has 10 dining locations on campus, from the Terrace Dining Room (TDR) to retail locations, all of which are included in your AU Dining Meal Plan. Once you select your meal plan, your AU OneCard works like a debit card. Swipe your card and a Meal Allowance, Meal Exchange, or EagleBucks will be deducted from your account automatically. 

  • Meal Allowance: The number of meals that can be used in TDR, the all-you-care-to-eat dining spot. When you go in, the cashier will deduct one meal from your plan, and you’ll be free to eat as much as you like. You can also take your meal as a carryout (or “Meal 2 Go”), just let the cashier know when you enter.
  • Meal Exchange: You can exchange a meal allowance swipe for purchases at our on-campus retail food locations. This includes Global Fresh, freshii, Einstein Bagel, PI & FRY, Elevation Burger, SUBWAY, Eagle’s Nest POD Market, and Bleeker Street POD.
  • EagleBucks: These work like money on a debit card. Each time you make a purchase, the total is subtracted from the balance in your account. One EagleBuck equals one dollar. EagleBucks are accepted at all dining locations on campus, and also at many off-campus locations in the AU neighborhood.

See the full details!

At AU, our orientation is called Eagle Summit. After you submit your enrollment deposit, you’ll get an invitation email, delivered to your AU student email, once Eagle Summit registration opens in early April. You’ll be eligible to register 48 hours after you deposit.

All-American Welcome is a two-week celebration that welcomes new and returning students to campus. It starts with new student move-in, which starts on Tuesday, August 20, and concludes Friday, September 6. Packed with more than 70 events, it’s a time for new students to get to know campus, their fellow students, and Washington, DC.

All-American Welcome is different to All-American Weekend, which is our weekend for alumni, families, and current students to come together and celebrate AU! This year, All-American Weekend will take place October 4–6, 2019.

You can access your student account through Eagle Service by following these steps:

You can print a PDF of your bill for any semester. Additionally, you can view a list of your charges and credits by semester, verify your account balance, see whether a payment has been posted, and view pending financial aid.

Please note that your bill will continue updating as you make schedule changes and while charges, like housing and dining, are finalized. To get a full picture of the amount due, please ensure that you are registered full-time and can see both housing and meal plan charges on your account if applicable.

Just Ask

Helpful Office Contacts
Office Contact For Phone Email
Academic Support and Access Center Disability-related Accommodations, Academic Success Coaching, Math & Stat Lab, Student-Athlete Support Program, Supplemental Instruction, Tutoring Services, Writing Center 202-885-3360 asac@american.edu
Admissions Merit Award Questions, Final High School Transcripts 202-885-6000 admissions@american.edu
Athletics NCAA Division I Sports 202-885-3000 athletics@american.edu
AU Abroad Study Abroad 202-885-1320 auabroad@american.edu
AU Central Bill Payment Options, Payment Plans, Student Refund Information, Enrollment Verification, Tuition and Fees, Veterans Services, Tuition Refund Insurance 202-885-8000 aucentral@american.edu
AU Honors Program Honors Curriculum, Merit Scholarships, Living-Learning Community 202-885-6194 honors@american.edu
Campus Store Textbooks, School Supplies, AU Apparel 202-885-6300 american@bkstr.com
Career Center Internships, Career Counselor, Major Choice 202-885-1804 careercenter@american.edu
Center for Community Engagement and Service Community Service Opportunities, Alternative Breaks, Community-Based Learning, DC Reads, Explore DC 202-885-7378 volunteer@american.edu
Center for Diversity and Inclusion Summer Transitions Enrichment Program (STEP), First Generation, LGBTQ, Multicultural Students, Intergroup Dialogue, Diversity and Inclusion Programs and Training 202-885-3651 cdi@american.edu
Counseling Center Individual or Group Counseling or Therapy, Referrals, Consultations 202-885-3500 Unlisted for confidentiality
Financial Aid Need-Based Financial Aid: Loans, Federal Work Study 202-885-6500 financialaid@american.edu
First Year Advising Course registration, advising, American University Experience (AUx) 202-885-7000 FYadvising@american.edu
Housing & Residence Life Housing Assignments, Residential Experience, Off-Campus Housing 202-885-3370 housing@american.edu
International Student & Scholar Services Immigration Process, International Students, International Student Orientation, Visa Information 202-885-3350 isss@american.edu
OIT Help Desk Network Issues, Printing Issues, System Status 202-885-2550 helpdesk@american.edu
Kay Spiritual Life Center Worship Services, Religious Life, Interfaith Dialogue 202-885-3320 kslc@american.edu
One Card and Dining Programs One Card, Meal Plans, EagleBucks, Dining Venues 202-885-2273 idcards@american.edu
mealplans@american.edu
Orientation, Transition & Retention Eagle Summit, All American Welcome, Orientation, New Students 202-885-3303 orientation@american.edu
Parking and Traffic Operations U-Pass, Parking Enforcement, Parking Permits 202-885-3111 No email available
University Police Campus Safety, Lost Property 202-885-2527 No email available
Student Activities Student Programming, Student Organizations, Student Media, Fraternity and Sorority Life, Graduate Leadership Council, Student Government, Student Media 202-885-3390 activities@american.edu
Student Employment Federal Work Study, Part-Time jobs, Professional Jobs, Internships 202-885-2591 studentjobs@american.edu
Student Health Center Immunizations, Health Insurance, Primary Care, Psychiatric Care 202-885-3380 shc@american.edu
Undergraduate Education American University Experience (AUx), Complex Problems, Core Curriculum, First-Year Advising, Living-Learning Communities, Special Academic Programs, Undergraduate Research, Academic Policies, Learning disabilities, Academic Accommodations 202-885-3724 undergraduatestudies@american.edu
Health Promotion and Advocacy Center Wellness resources, to promote healthy lifestyles, reduce high-risk behaviors, and offer a safe, non-discriminatory environment. 202-885-3276 hpac@american.edu