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Family Resources

We have compiled a directory of campus resources to help parents and families find the services and resources you need to support your Eagle. From admissions to commencement, we are here for you. Can’t find what you’re looking for? “Just Ask” in the box on this page or email us at

COVID-19 Updates

Latest Updates | Health and Safety GuideVaccine Requirements | COVID-19 Testing

Student Accounts and Financial Aid

Tuition and Fees | Proxy Access | EagleService Login (Pay Bill) |Payment Deadlines | Payment Plans | 1098T Tax Form | Find my Financial Aid Counselor | FAFSA | Grants & Scholarships | Parents PLUS Loans | Tuition Insurance


Rates | Important Dates | Living Learning Communities | University College | Residence Halls |Fridge Rentals and Add-Ons | Room Dimensions and Amenities | Mail and Packages | Maintenance Request | Residence Hall Association | Off-Campus Housing

Dining, Eagle Bucks and Retail 

Meal Plans and Rates | Menus, Hours and Locations | Food Allergies | Meet the Dietitian | Student ID/OneCard | EagleBucks | Using EagleBucks Off-Campus | Reload Eagle Bucks | UPS on Campus | Campus Store

Health, Wellness and Fitness

Health Center Hours | After Hours/Urgent Care | Fees and Services | Request to Waive AU Insurance | Psychiatric Care | Health Education | Wellness Programs | Fitness Facilities | For Parents and Guardians

Counseling and Mental Health

In an emergency, please call (202) 885-3636, call 911 or go to the nearest emergency room

Appointments | Drop-in Hours/Same Day Support | Crises Care | Referrals to Private Care | Group Therapy | Confidentiality | On-line Resources | For Concerned Parents and Guardians

How can we help?

Campus Gear

Families - sign up for the AU Campus Store newsletter and receive 10% off your first purchase! Details online, click below.

Shop AU Gear